Umiejętności
Adobe Acrobat
Citrix
Gmail
Microsoft Excel
Microsoft Office
PTP
SAP
Account Payable/Receivable
Help Desk IT / Support IT
Języki
włoski
ojczysty
angielski
biegły
hiszpański
podstawowy
Doświadczenie zawodowe
Accounts Receivable Specialist
Post daily deposits;
Process incoming mail concerning billing and invoicing;
Communicate with clients about billing discrepancies and questions;
Engage management over any AR problems you encounter;
Initiate collections on past-due accounts;
Maintain accounting ledgers as required;
Create and update a log sheet for quality control;
Handle all special billing situations, including group reservations and conventions;
Audit ledgers to ensure they contain correct information, such as billing addresses and invoice numbers.
Knowledge transfer for OTC Project.
Process incoming mail concerning billing and invoicing;
Communicate with clients about billing discrepancies and questions;
Engage management over any AR problems you encounter;
Initiate collections on past-due accounts;
Maintain accounting ledgers as required;
Create and update a log sheet for quality control;
Handle all special billing situations, including group reservations and conventions;
Audit ledgers to ensure they contain correct information, such as billing addresses and invoice numbers.
Knowledge transfer for OTC Project.
Service Desk Agent
Service Desk Agent for H&M
Receive, log, classify and prioritize incident.
Perform diagnosis and resolution, if possible;
Route issues to appropriate resolver groups and progress to closure with users;
Route calls to the Asset Agents where asset details are required to be updated;
Escalate incident calls as necessary and according to procedure;
Record accurate details of calls (user, asset, resolution, user satisfaction information)
Receive, log, classify and prioritize incident.
Perform diagnosis and resolution, if possible;
Route issues to appropriate resolver groups and progress to closure with users;
Route calls to the Asset Agents where asset details are required to be updated;
Escalate incident calls as necessary and according to procedure;
Record accurate details of calls (user, asset, resolution, user satisfaction information)
Projekty
Szkolenia i kursy
SAP FICO
Lean training course
LEAN Sigma Orange Belt
Internal Auditing Certificate
Lean training course
LEAN Sigma Orange Belt
Internal Auditing Certificate
Edukacja
Specjalizacje
Administracja biurowa
Zarządzanie biurem i administracja
Bankowość
Zarządzanie bankowością
Finanse/Ekonomia
Księgowość
Obsługa klienta
Farmacja/Medycyna
Obsługa klienta
IT/Telekomunikacja
Zainteresowania
Futsal
Track and Field
Track and Field
Organizacje
AIIA