Ewelina Jablonska-Fisiak

Zapewnienie administracji i wsparcia działowi sprzedaży UPS. Obliczenie obniżki stawek netto. Tworzenie raportów klientów dotyczących wolumenu i przychodów. Przygotowanie recenzje biznesowe. Wspieranie przetargów sprzedaży. Dostarczanie nowych numerów kont. Porównanie cen analizy

Providing administration and support to the UPS sales force. Calculating discounts net rates. Creating volume and revenue customer reports. Preparing business reviews. Supporting sales tenders. Supplying new account numbers. Analysis price comparisons

Receiving and Processing a complaint in the Western and Central Europe.
Reviewing and responding to customers. Contact departments: Quality Control,
Planning, Logistics, Accounting. Creating corrective invoices.
Acceptance and implementation of orders from customers, taking into
account the specific requirements of customers, keeping documentation.
Registring orders and confirming them. Contact the planning department to
confirm the performance of the contract customers. Close cooperation with
the department of transport and storage in order to ensure timely and correct
execution of orders. Invoicing, taking into account all the conditions, discounts,
and special offers. Contact the accounting department to control the timely
payment. The measurement of customer satisfaction and taking corrective
action in consultation with the client. Tracking inventory, production orders.

Preparation of orders, creation of commercial documents, data entry into the system
Comarch Optima ERP, ERP Comarch CDN, posting payments, preparation of
commercial offers, supervising sales representatives, to participate in telemarketing
campaigns - Customer Service indirect contacts
with the board.

Participation in telemarketing campaigns - indirect customer service, complaint
correspondence, maintenance of office equipment.

Customer service, direct and indirect, team management, control over the
general order to the store and warehouse.

Customer service, direct and indirect, coordination wholesale orders
and retail, service IAI-Shop.com, preparing products pack shots and description
for commercial sites, correspondence with the Ombudsman for Consumer and
Trade Inspection.

in the following departments: Sales and Marketing, Reservation, Banquet and Conference
Coordination
Data entry into the Amadeus and Cetrix, document archiving office work,
cooperation with other departments, office equipment, telephone customer
service, information gathering bids, appointments