Edyta Sikorska

Deputy Manager Competence Center for German Processes
Łódź, łódzkie

Języki

niemiecki
biegły
angielski
dobry

Doświadczenie zawodowe

CERI International Sp. z o.o.
Deputy Manager Competence Center for German Processes
CERI International Sp. z o.o.
Project and Transition Manager
- Analyzing, designing and proposing business solutions tailored to customer requirements
- Managing overall transition projects (business processes migrations) across defined phases and steps
- Identifying and scheduling projects deliverables and required tasks;
- Planning and monitoring the transition projects
- Maintaining and executing projects progress
- Ensuring and maintaining close cooperation with project stakeholders
- Developing and delivering progress reports, proposals, requirements documentation and presentations
- Collecting and documenting projects and lessons learned from completed transition
- Driving continues improvement of transition management methodology
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HR Operation Senior Supervisor
HP Global Business Center Sp. z o.o.
-Managing a team delivering HR operational services for an European customer
- Actively support integration and transition of personnel administration process into center in Poland
- Work closely with quality department to identify opportunities to increase process effectiveness
- Recommend and assist in developing and implementing internal policies and procedures to ensure efficient processing and ongoing compliance with legislative requirements
- Work in conjunction with IT department to support development, testing and implementation of system upgrades and/or enhancements
- Assist internal and external auditors during audit process; implements changes recommended by auditors
- Responsible for hiring, setting and monitoring of annual performance plans, coaching, and career development
Fortech
Sales specialist
- Development of product sales to existing customers in Europe and the search for new avenues of sales
- Creation and execution of sales strategy, preparation and negotiation of the terms of cooperation
- Working closely with the production, quality, technical and purchasing department
- Building relationship with the customer
- Monitoring the market and competitors' actions
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Project Manager
AVP-VISION – branch of Atelier Vert Pomme
- Coordinating the work of graphic designs
- Supervision of the timeliness and quality of projects
- Comprehensive German-speaking customer service
- Negotiations with customers
- Support for marketing activities
- Preparation of contracts and coordinate their implementation
- Actively implementation of procedures
- Preparation of reports, including marketing and pricing
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Change Management Referent
BSH Bosch and Siemens Home Appliances Sp. z o.o.
- Substantive care of KVP system
- conducting interviews
- Organization of conferences and corporate events
- Moderates the Feedback and workshops
- Development and supervision of incentive tools for the worker
- Management of communication within the organization

Szkolenia i kursy

ASH -Akademia Sukcesu Handlowca
Kaizen Basic - Keizen Institute
Lean Office - Lean Enterprise Institute Polska
Moderacje - Nitor® GmbH
E-Learning - DUO-Multimedia Forschungs- und Entwiklungslabor Werk-Stadt Institut fuer Deutsch als Fremdsprache, Muenchen

Edukacja

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Menadżerskie, OiZ, studia podyplomowe
Politechnika Łódzka
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Deutsch als Fremdsprache, Germanistische Linguistik, Kommunikationswissenschaft, magisterskie
Ludwig-Maximilian Uniwersitaet

Specjalizacje

Call Center
Zarządzanie Call Center
Human Resources/Zasoby ludzkie
Zarządzanie HR
Sprzedaż
Motoryzacja/Transport

Zainteresowania

Sport, książki, j. obce, finanse