Dorota Skwara

- Implementation of Lean Culture in the engagement (Visual Management: visual processes, visual leader)
- Implementation of lean tools (value stream map, multi-observation study, SWCS, 5R, 5S)
- Training TLs from lean tools
- Finding root cause of the problems and solving them by using different tools (5Why, 5W+1H, Ishikawa, Pareto, Philips 632, etc.)
- Designing, implementation & coordination of continuous improvement process (Idea Generation, Kaizen, CI, etc.)
- Providing Project Management support in the engagement (defining & implementing project governance office, reviewing project progress, organizing internal & external projects reviews with management and with client, etc.)
- Leading & supporting global initiatives within the company
- Leading Six Sigma Black Belt projects
- Leading improvement projects in P2P department: increase of efficiency/productivity, quality increase, process harmonization, cycle time & lead time reduction accordingly to Lean & Six Sigma methodology
- Implementation of new organizational structure in the engagement
- Ensuring methodological approach in improvement projects led in the engagement (Lean&Six Sigma Yellow Belt, Green Belt)
- Designing new reports, supporting business analysis on different level
- Managing reporting & VBA specialists team
- Reviewing processes to find potentials for improvements within P2P department, wastes identification and elimination

- Leading Six Sigma Green Belt projects: increase of efficiency, cycle time reduction,
- Redesigning and optimizing reporting process
- Participating and coaching Lean & Six Sigma projects (Yellow Belt & Green Belt)
- Identification & implementation of quality improvement opportunities
- Reviewing processes to find improvements within P2P department
- Creation & implementation of culture of continuous improvement (Idea Generation, Kaizen, Best Practices, CI, etc.)
- Coordination of internal documentation control (SOP audit) and Risk Audit
- Participation in internal audits
- Conducting quality self-assessment in the engagement

quality control of AP Service Desk queries for French and Canadian client, quality control of booked invoices, improvement projects, process migration from France to Poland,

booking of invoices, booking of accruals, customer service: contact with French and international customer, knowledge transfer of AP process from France to Poland (March-May 2009)