пропозиції роботи
Dominik Zabłocki
IT Specialist
Londyn,
zagranica
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
Active Directory
Ochrona antywirusowa
BackupPC
BigFix
Blackberry Enterprise Server
Oprogramowanie BMC
Cisco VoIP
Cisco VPN
Citrix
Citrix Metaframe
sprzęt komputerowy
CRM
Deskside
DHCP
Disk Encryption
DNS
Obrona narodowa
Encryption Software
FTP
Hyena
Zarządzanie incydentami
IPSec
IT Hardware Support
IT Operations
ITIL
Jabber
LAN-WAN
Lotus Notes
Microsoft Exchange
Administracja sieci
Outlook
Zarządzanie drukowaniem
QRM
Zapewnienia Jakości
Zdalny desktop
RSA SecurID
SafeCom
SCCM
SDLC
Serwery
Instalacja oprogramowania
Symantec Endpoint Protection
administracja systemami
pomoc techniczna
VMware ESX
VPN
vSphere
System Windows
Windows 7
Windows Administration
Windows Server
Windows XP Pro
Windows XP
VMware vSphere
Języki
włoski
ojczysty
polski
ojczysty
angielski
dobry
Doświadczenie zawodowe
Onsite Engineer for Burberry
Allied Worldwide Ltd. Client: Burberry
• Onsite support in London HO.
• Onsite support in London stores.
• Network and telephony racks patching.
• Preparing and troubleshooting, maintaining laptops, workstations and peripherals, e.g. changing laptops disks, keyboards, memory modules, connecting and configuring devices at workplaces, taking care of wired and wireless connectivity
• Stock/Inventory management.
• Software troubleshooting, software installation – via SCCM and manually, peripherals installation and configuration in accordance with the specifications.
• Outlook configuration and troubleshooting.
• Monitoring and providing support in terms of reliability and usefulness of the Internet and Intranet web pages.
• Contacting users, retailers, service providers and 3rd party companies.
• Participation in purchase processes for the company.
• Onsite support in London stores.
• Network and telephony racks patching.
• Preparing and troubleshooting, maintaining laptops, workstations and peripherals, e.g. changing laptops disks, keyboards, memory modules, connecting and configuring devices at workplaces, taking care of wired and wireless connectivity
• Stock/Inventory management.
• Software troubleshooting, software installation – via SCCM and manually, peripherals installation and configuration in accordance with the specifications.
• Outlook configuration and troubleshooting.
• Monitoring and providing support in terms of reliability and usefulness of the Internet and Intranet web pages.
• Contacting users, retailers, service providers and 3rd party companies.
• Participation in purchase processes for the company.
IT Consultant for Pandora
Concare A/S. Client: Pandora A/S
• Onsite support in various European locations.
• Network and telephony racks patching.
• Shop support in various European locations.
• Hardware Provisioning.
• Stock/Inventory management.
• Licensing
• Creation of accounts, creation and management of security groups, creation of shared folders, creation and management of distribution lists and shared mailboxes, adding workstations to the domain (Active Directory)
• Citrix Administration
• Software troubleshooting, software installation, peripherials installation and configuration in accordance with the specifications.
• Outlook configuration and troubleshooting
• Monitoring and providing support in terms of reliability and usefulness of the Internet and Intranet web pages.
• Registration and classification of incoming requests.
• Network and telephony racks patching.
• Shop support in various European locations.
• Hardware Provisioning.
• Stock/Inventory management.
• Licensing
• Creation of accounts, creation and management of security groups, creation of shared folders, creation and management of distribution lists and shared mailboxes, adding workstations to the domain (Active Directory)
• Citrix Administration
• Software troubleshooting, software installation, peripherials installation and configuration in accordance with the specifications.
• Outlook configuration and troubleshooting
• Monitoring and providing support in terms of reliability and usefulness of the Internet and Intranet web pages.
• Registration and classification of incoming requests.
Tech Services Support Analyst, GTSO
• Creation of accounts, creation and management of security groups, creation of shared folders, creation and management of distribution lists and shared mailboxes, adding workstations to the domain (Active Directory / Hyena).
• VDI management through VMware vSphere Client.
• Management of CISCO extensions, creation and setup of CISCO IP Communicator account, creation of voicemail.
• Management and creation of WiFi guest accounts.
• Creation and management of Blackberry Enterprise account.
• Management of printer and printer servers.
• Remote support on Windows OS with admin priviledges.
• Software troubleshooting, software installation, peripherials installation and configuration in accordance with the specifications.
• Outlook configuration and troubleshooting
• Monitoring and providing support in terms of reliability and usefulness of the Internet and Intranet web pages.
• Registration and classification of incoming requests.
• Transfer of hardware and server problems to the next level of support.
• VDI management through VMware vSphere Client.
• Management of CISCO extensions, creation and setup of CISCO IP Communicator account, creation of voicemail.
• Management and creation of WiFi guest accounts.
• Creation and management of Blackberry Enterprise account.
• Management of printer and printer servers.
• Remote support on Windows OS with admin priviledges.
• Software troubleshooting, software installation, peripherials installation and configuration in accordance with the specifications.
• Outlook configuration and troubleshooting
• Monitoring and providing support in terms of reliability and usefulness of the Internet and Intranet web pages.
• Registration and classification of incoming requests.
• Transfer of hardware and server problems to the next level of support.
Senior IT Analyst
HCL Poland for Deutsche Bank
• Minor software troubleshooting, software installation, peripherials installation and configuration in accordance with the specifications.
• Lotus Notes configuration and troubleshooting
• Financial scanners and printers remote configuration and queues management in mainframe enviroment.
• Monitoring and providing support in terms of reliability and usefulness of the Internet and Intranet web pages.
• Registration and classification of incoming requests.
• Transfer of hardware and server problems to the next level of support.
• Lotus Notes configuration and troubleshooting
• Financial scanners and printers remote configuration and queues management in mainframe enviroment.
• Monitoring and providing support in terms of reliability and usefulness of the Internet and Intranet web pages.
• Registration and classification of incoming requests.
• Transfer of hardware and server problems to the next level of support.
Senior IT Associate
ACS A Xerox Company for Johnson & Johnson
• Minor software troubleshooting, software installation, peripherials installation and configuration in accordance with the specifications.
• Monitoring and providing support in terms of reliability and usefulness of the Internet and Intranet web pages.
• Registration and classification of incoming requests.
• Transfer of more complex problems to the next level of support.
• Monitoring and providing support in terms of reliability and usefulness of the Internet and Intranet web pages.
• Registration and classification of incoming requests.
• Transfer of more complex problems to the next level of support.
Helpdesk Analyst
Eurilogic/Alcatel-Lucent
• Minor software troubleshooting, software installation, peripherials installation and configuration in accordance with the specifications.
• Monitoring and providing support in terms of reliability and usefulness of the Internet and Intranet web pages.
• Registration and classification of incoming requests.
• Transfer of more complex problems to the next level of support.
• Monitoring and providing support in terms of reliability and usefulness of the Internet and Intranet web pages.
• Registration and classification of incoming requests.
• Transfer of more complex problems to the next level of support.
Translator / Interpeter (Fixed Contract 10 months)
• Interpreting and translating lectures end coaching work.
Customer Support Specialist for eBay
SITEL Polska Sp. z o.o.
• Providing support in the Buyer Protection program to customers who have not received ordered goods or merchandise did not match the description presented in the auction.
• Documents verification (proof of postage, expertises).
• Grant to compensation under the Buyer Protection Program.
• Documents verification (proof of postage, expertises).
• Grant to compensation under the Buyer Protection Program.
Specjalizacje
IT - Administracja
Administrowanie systemami
IT - Administracja
Wsparcie techniczne/Helpdesk
IT - Administracja
Zarządzanie usługami
Zainteresowania
Sport, Electronic Music, Travel, Technology
