пропозиції роботи
Dominik Hetman
E-Account Specialist , Becton Dickinson
Wrocław,
dolnośląskie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Języki
angielski
biegły
Doświadczenie zawodowe
E-Account Specialist (Web Registration and Service Process Owner)
- Driving efficiency and effectiveness of eAccount Registration and Service processes
- Managing web customer inquiry traffic, distributing tasks
- Acting as an eCommerce partner for IT (designing and performing tests, requesting changes and tools implementing)
- Supporting internal Company projects as eAccount SME
- Generating reports
- Creating and implementing workflow projects (SharePoint/Nintex)
- Providing workflow trainings
- Updating products catalogue
- Managing web customer inquiry traffic, distributing tasks
- Acting as an eCommerce partner for IT (designing and performing tests, requesting changes and tools implementing)
- Supporting internal Company projects as eAccount SME
- Generating reports
- Creating and implementing workflow projects (SharePoint/Nintex)
- Providing workflow trainings
- Updating products catalogue
E-Commerce Assistant
- Capturing/ transferring knowledge
- Introducing and stabilizing process
- Testing and implementing web tools
- Generating reports
- Registration and servicing user profiles
- Updating products catalogue
- Introducing and stabilizing process
- Testing and implementing web tools
- Generating reports
- Registration and servicing user profiles
- Updating products catalogue
Conten Operation Specialist
Project managing and projects membership
- Planning resources (setting time frames ,limits, requesting for members to project team)
- Creating quality guidelines for project executors
- Leading the project team (up to 4 members)
- Distributing tasks in team
- Testing data/output quality
- Providing analysis
- Generating reports
- Preparing feedback for project members
- Developing new ways to improve the process speed and quality
- Requesting for tools upgrades
Catalog creation
- Optimizing business results for top leaf categories ( increasing conversion rate and engagement)
- Supporting cross-country communication
- Updating product features at website
- Creating of logical rules that can match the products to the corresponding offers
- Tracking and eliminating duplication of products
- Creating pages and descriptions of new products
- Monitoring the quality of the products directories
- Planning resources (setting time frames ,limits, requesting for members to project team)
- Creating quality guidelines for project executors
- Leading the project team (up to 4 members)
- Distributing tasks in team
- Testing data/output quality
- Providing analysis
- Generating reports
- Preparing feedback for project members
- Developing new ways to improve the process speed and quality
- Requesting for tools upgrades
Catalog creation
- Optimizing business results for top leaf categories ( increasing conversion rate and engagement)
- Supporting cross-country communication
- Updating product features at website
- Creating of logical rules that can match the products to the corresponding offers
- Tracking and eliminating duplication of products
- Creating pages and descriptions of new products
- Monitoring the quality of the products directories
Debt Collector
LUKAS Bank SA
- Recovery of arrears,
- Investigating the reasons for the arrears in the repayment of the loan,
- Advising and negotiating new rules on debt repayment
- Generating reports
- Investigating the reasons for the arrears in the repayment of the loan,
- Advising and negotiating new rules on debt repayment
- Generating reports
Customer Service
LUKAS Bank SA
- Taking care of a good relationship with customers
- Building and enhancing customers base
- Servicing products for Individual and Business customers
- Selling financial products and insurance
- Administrating of Department Intranet Pages (Joomla)
- Training of new employees in support tools/programs
- Building and enhancing customers base
- Servicing products for Individual and Business customers
- Selling financial products and insurance
- Administrating of Department Intranet Pages (Joomla)
- Training of new employees in support tools/programs
Szkolenia i kursy
"Execute Now" Six sigma and Lean cobination - BD company internal course
"Continuous Improvement" BD company internal course
"Project Management" BD company internal course
"Advanced Excel with VBA” BD company internal course
“Communication in organization” in Freemen EDU Sp. z o.o. Sp. k.
“Advanced Excel with VBA elements” in NobleProg
“Influencer: The Power to Change Anything” in VitalSmarts;
“Getting Thing Done” by David Allen in ISC Productivity Consulting
Certified courses at Microsoft platform:
Advanced Skills in Microsoft Excel 2010
Advanced Skills in Microsoft PowerPoint 2010
Advanced Skills in Microsoft Word 2010
Intermediate Skills in Microsoft Access 2010
Gekko: "Zaawansowana telewindykacja należności bankowych"
Techniki efektywnej sprzedaży produktów inwestycyjnych, kredytowych i ubezpieczeń na życie
"Continuous Improvement" BD company internal course
"Project Management" BD company internal course
"Advanced Excel with VBA” BD company internal course
“Communication in organization” in Freemen EDU Sp. z o.o. Sp. k.
“Advanced Excel with VBA elements” in NobleProg
“Influencer: The Power to Change Anything” in VitalSmarts;
“Getting Thing Done” by David Allen in ISC Productivity Consulting
Certified courses at Microsoft platform:
Advanced Skills in Microsoft Excel 2010
Advanced Skills in Microsoft PowerPoint 2010
Advanced Skills in Microsoft Word 2010
Intermediate Skills in Microsoft Access 2010
Gekko: "Zaawansowana telewindykacja należności bankowych"
Techniki efektywnej sprzedaży produktów inwestycyjnych, kredytowych i ubezpieczeń na życie
Edukacja
Ekonomia Menedżerska, magisterskie
Uniwersytet Wrocławski
Ekonomia, licencjackie
Uniwersytet Wrocławski
Grupy
Analityk
Dla analityków i nieanalityków. Trochę o rozbieraniu problemu na części pierwsze i składaniu w logiczną całość.
Business Marketing
Marketing Sekrety. Social Media Marketing. Marketing wirusowy, marketing szeptany, event marketing, experiential marketing, guerilla marketing, marketing doświadczeń, content marketing.
EXCEL w praktyce
Pytania, wskazówki, odpowiedzi, komentarze, usprawnienie pracy w EXCELu. Cel: wzajemna pomoc, wymiana doświadczeń, propozycje usprawnień pracy
Wrocław
Miejsce gdzie moga sie spotkac ludzie z Wroclawia oraz Ci ktorzy cenia to miasto. Ludzie tak niezwykli jak to miasto :)
Zarządzanie Projektami
Celem grupy jest upowszechnienie idei zarządzania poprzez projekty oraz wzajemna wymiana doświadczeń.
