пропозиції роботи
Dieter Schenk
Native German Teacher & Customer Care Consultant
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Języki
niemiecki
ojczysty
angielski
biegły
japoński
podstawowy
polski
podstawowy
Doświadczenie zawodowe
Chargeback Specialist
* Analyse and rebuttal chargebacks under the regulations of the respective card association.
* Checking, archiving and communicating evidence from the merchant to the respective issuing bank.
* Communicating the different chargeback-stages to the merchant via eMail and phone to help them adjust to the issue at hand.
* Handling different chargeback queues, such as the high financial impact queue.
* Checking, archiving and communicating evidence from the merchant to the respective issuing bank.
* Communicating the different chargeback-stages to the merchant via eMail and phone to help them adjust to the issue at hand.
* Handling different chargeback queues, such as the high financial impact queue.
Language Native Teacher (German)
Katarina Katiusza School of German, Warszawa
* Detect the average learning ablity and individual capability;
* Pursue the continious progress of the students to their personal set goals in accordance to the high school- standards;
* Ensure continuously the success of the learning stages with normed material and own workshops in conversation courses.
* Pursue the continious progress of the students to their personal set goals in accordance to the high school- standards;
* Ensure continuously the success of the learning stages with normed material and own workshops in conversation courses.
Customer Care Consultant
* Front Office contact to merchants in the field of credit card payment;
* Controlling of processed transactions and monitoring from the first step (authorisation) to the last (payment);
* Mediating in case of chargebacks and file documentation on the side of the merchant;
* Channelling informations between different internal departments in the company group and external departments/parties under strict confindential-guidelines.
* Controlling of processed transactions and monitoring from the first step (authorisation) to the last (payment);
* Mediating in case of chargebacks and file documentation on the side of the merchant;
* Channelling informations between different internal departments in the company group and external departments/parties under strict confindential-guidelines.
Linguistic Game Tester
* Detecting software-localisation bugs, software flaws and design issues
* Proofreading of existing text in German and - if necessary – translation of the English raw-text
* Ensure a correct write-up of bugs, flaws and issues in English
* Proofreading of existing text in German and - if necessary – translation of the English raw-text
* Ensure a correct write-up of bugs, flaws and issues in English
Cultural Management (Programmer)
The Cube, Bristol, UK
* Support ongoing and upcoming projects
* Attend meetings to forward organisational issues in accordance with existing projects
* Promote own projects to the local press/media and the audience; fundraising and networking in that respect as well
* Attend meetings to forward organisational issues in accordance with existing projects
* Promote own projects to the local press/media and the audience; fundraising and networking in that respect as well
Bartender
The Ivory, Bristol, UK
Cash handling, stock up, providing a professional and welcoming atmosphere as well as displaying a well mannered attitude and a skillful and sophisticated service
Customer Care Consultant
AOL Deutschland Service Operations GmbH & Co. KG, Duisburg, Germany
* Providing Customer Service for Germany/Austria and Switzerland
* Determination of customer needs based on effective interpersonal communication
* Handling of technical and sales inquiries
* Managing inquiries via telephone, email as well as through different databases
* Determination of customer needs based on effective interpersonal communication
* Handling of technical and sales inquiries
* Managing inquiries via telephone, email as well as through different databases
Clerk
Tengelmann Trading Group, Mülheim, Germany
* Supporting field staff with information brochures
* Responsibility for developing and editing the content layout of a presentation catalogue
* Constantly updating the information material as well as the product database
* Responsibility for developing and editing the content layout of a presentation catalogue
* Constantly updating the information material as well as the product database
Freelance Writer
Poser - Magazine for Populare Culture, Cologne, Germany
Edukacja
Social Science, magisterskie
Gerhard-Mercator-University Duisburg, Germany
Specjalizacje
Finanse/Ekonomia
Inne
Grupy
Deutschliebhaber ;-)
Grupa dla wszystkich, którzy lubią język niemiecki, interesują się kulturą Niemiec, pracowali lub pracują w Niemczech itd.
International Group Auslaender Buerger in Polen
Hier sind alle willkommen die mit den Sprachen Deutsch englisch kommunizieren können.
All people who can speak english or german are welcome !
