пропозиції роботи
Daniel Pleban
Daniel Pleban
Warszawa,
mazowieckie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
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Doświadczenie zawodowe
Customer Service Project Manager - Europe ( Based in Prague )
Diversey Czech republic, part of Sealed Air
New project management for Customer Service on European level.
Supporting Synergy & Integration after merger.
Running User Group for Europe ( SAP ) for CS in Europe.
Process improvement in CS, covering 22 European countries.
Supporting Synergy & Integration after merger.
Running User Group for Europe ( SAP ) for CS in Europe.
Process improvement in CS, covering 22 European countries.
Regional Customer Service Leader North-East Cluster (PL/HU/CZ/SK/RU/AT/SI) ( Based in Prague )
Diversey, now part of Sealed Air - Czech Republik
Leading Customer Service Organisation in 7 countries, 5 direct & 32 indirect reports.
Main activities:
- developing teams ( personal & professional ) by trainings / activities / projects in Csustomer Service
-meet customer service financial objectives by forecasting requirements
-preparing an annual budget for area of responsibility
-scheduling expenditures
-analysing variances & introducing corrective action plan
-determining customer service requirements by maintaining contact with customers ( in particular Export area )
- visiting operational environments & align strategy with all other functions on local / regional level
- conducting surveys and working on improvements based on feedback received
- benchmarking best practices
- analysing information and applications.
- enforcing policies and procedures
- determining system/process improvements
- Coordinating, following and implementing Global / European long term strategy to achieve High Class of service level in Customer Service organisation toward Customers
Main activities:
- developing teams ( personal & professional ) by trainings / activities / projects in Csustomer Service
-meet customer service financial objectives by forecasting requirements
-preparing an annual budget for area of responsibility
-scheduling expenditures
-analysing variances & introducing corrective action plan
-determining customer service requirements by maintaining contact with customers ( in particular Export area )
- visiting operational environments & align strategy with all other functions on local / regional level
- conducting surveys and working on improvements based on feedback received
- benchmarking best practices
- analysing information and applications.
- enforcing policies and procedures
- determining system/process improvements
- Coordinating, following and implementing Global / European long term strategy to achieve High Class of service level in Customer Service organisation toward Customers
CSM,EA- CE/CIS/SEE + VC PM ( Based in Prague )
2007-04-01
Customer Service Manager,Export Associated, CEE
2008-03-01
Customer Service Manager,Export Associated,CE/CIS/SEE
Value Chain Project Manager
Customer Service Manager,Export Associated, CEE
2008-03-01
Customer Service Manager,Export Associated,CE/CIS/SEE
Value Chain Project Manager
Customer Service & Export Import Specialist
2004-05-01
Customer Service & Export Import Specialist
2007-01-01
Customer Service&Business Administration Manager
CEE Export
Customer Service & Export Import Specialist
2007-01-01
Customer Service&Business Administration Manager
CEE Export
Koordynator działu Agencja Celna
2001-04-01
Agent Celny
2002-02-01
Koordynator działu Agencja Celna
Agent Celny
2002-02-01
Koordynator działu Agencja Celna
Licencjonowany Agent Celny
1998-12-01
Asystent dzialu Agencja Celna
1999-12-09
Licencjonowany Agent Celny
Nr wpisu 1311
Asystent dzialu Agencja Celna
1999-12-09
Licencjonowany Agent Celny
Nr wpisu 1311
Edukacja
Bazy danych, inżynierskie
Wyższa Szkoła Informatyki Stosowanej i Zarządzania WIT w Warszawie
Grupy
Wyższa Szkoła Informatyki Stosowanej i Zarządzania
Uczelnia powstała w 1996 roku z inicjatywy Prezesa Polskiej Akademii Nauk. Uczelnia jest członkiem KRASP (Konferencji Rektorów Akademickich Szkół Polskich), jako jedna z dziewięciu szk&o
Business Marketing
Marketing Sekrety. Social Media Marketing. Marketing wirusowy, marketing szeptany, event marketing, experiential marketing, guerilla marketing, marketing doświadczeń, content marketing.
Daniela i Daniel
Wszyscy Ci którzy odczuwają swoją Danielowatość i Zdanielenie:) Nie wstydzą się bycia sobą i pokazania tego co mają:)
Kontakty biznesowe zawarte przede wszystkim dzięki imieniu:)
Do grupy zapra
