Umiejętności
Agile & Waterfall Methodologies
Outsourcing IT
Kanban
Scrum
Budget Management
it service delivery management
Team Managment
Planning skills
Risk Managment
Vendor Managment
Języki
polski
ojczysty
angielski
biegły
Doświadczenie zawodowe
IT Project Manager
• Delivering miracles in reasonable time ;-)
• Building Teams, facilitating team empowerment and engagement;
• Leading, coaching, and motivating project team members (getting the best out of people);
• Budget management;
• Ensuring that all the aims of the project are met;
• Providing reporting, driving project planning;
• Planning and scheduling project deliverables, goals, milestones;
• Communicating effectively with project staff and stakeholder;
• Managing stakeholders expectations and project Team;
• Identifing and mitigating project risks;
• Resolving project conflicts and issues addressing;
• Consensus-building;
• Building Teams, facilitating team empowerment and engagement;
• Leading, coaching, and motivating project team members (getting the best out of people);
• Budget management;
• Ensuring that all the aims of the project are met;
• Providing reporting, driving project planning;
• Planning and scheduling project deliverables, goals, milestones;
• Communicating effectively with project staff and stakeholder;
• Managing stakeholders expectations and project Team;
• Identifing and mitigating project risks;
• Resolving project conflicts and issues addressing;
• Consensus-building;
Technical Leader
• Leading projects and operations within the “Portfolio, Planning & Roche Partnering” service consisting of ~ 20 FTE;
• Indian vendor management;
• Semand and workforce planning;
• Organizing team work, supervising design, coordinating software development, testing and maintenance;
• Supporting recruitment process, introducing new team members, supporting training / development plans creation;
• Functionally managing the team of testers, programmers and specialists;
• Task allocation within the scope of the service and assigned projects;
• Ensure projects & service delivery according to the OLA / WO agreements;
• Delivering reliable service with understand of requirements, business needs and objectives;
• Main point of contact for Partners in terms of projects and operations (including escalations);
• Proactively ensuring that the services provided are continually improved and evolved to meet new delivery methods, practices and business requirements;
• Supervising daily operations and projects in the service area;
• Providing consistency in the delivery of service by ensuring that processes and procedures are implemented, maintained and followed;
• Monitoring of service delivery against the KPIs agreed in the Operational Level Agreement;
• Indian vendor management;
• Semand and workforce planning;
• Organizing team work, supervising design, coordinating software development, testing and maintenance;
• Supporting recruitment process, introducing new team members, supporting training / development plans creation;
• Functionally managing the team of testers, programmers and specialists;
• Task allocation within the scope of the service and assigned projects;
• Ensure projects & service delivery according to the OLA / WO agreements;
• Delivering reliable service with understand of requirements, business needs and objectives;
• Main point of contact for Partners in terms of projects and operations (including escalations);
• Proactively ensuring that the services provided are continually improved and evolved to meet new delivery methods, practices and business requirements;
• Supervising daily operations and projects in the service area;
• Providing consistency in the delivery of service by ensuring that processes and procedures are implemented, maintained and followed;
• Monitoring of service delivery against the KPIs agreed in the Operational Level Agreement;
Application Management Specialist
• Coordination of release management processes of supervised Web applications;
• Close cooperation with members of the international team to complete all necessary tasks related to the incident, problem and change management processes;
• Coordination work of testers, programmers and specialists to ensure stable service operation;
• Supporting business users and handling incidents - point of escalation for operation issues;
• Analysing the impact of new software components and preparing recommendations for actions;
• Handling enhancements and change requests according to guidelines;
• Creating, updating and maintaining documentation related to supervised applications;
• Developing rapport with Partners through regular and effective communication;
• Introducing enhancements in Service Operation processes;
• Updating and managing knowledge bases of supervised applications;
• Collecting and establishing functional and technical requirements concerning changes, as well as requirements analysis with the business;
• Close cooperation with members of the international team to complete all necessary tasks related to the incident, problem and change management processes;
• Coordination work of testers, programmers and specialists to ensure stable service operation;
• Supporting business users and handling incidents - point of escalation for operation issues;
• Analysing the impact of new software components and preparing recommendations for actions;
• Handling enhancements and change requests according to guidelines;
• Creating, updating and maintaining documentation related to supervised applications;
• Developing rapport with Partners through regular and effective communication;
• Introducing enhancements in Service Operation processes;
• Updating and managing knowledge bases of supervised applications;
• Collecting and establishing functional and technical requirements concerning changes, as well as requirements analysis with the business;
ITSM Product and Project Manager
MWT Solutions - provider of IT service management, infrastructure monitoring and business continuity management solutions - ManageEngine brand (ServiceDesk Plus, Applications Manager, OpManager, NetFlow Analyzer), SunGard (LDRPS).
• Managing projects and implementing various IT systems - ITSM systems, infrastructure monitoring applications and business continuity management solutions;
• Recognizing customers needs, providing advice in selection of optimal IT solutions;
• Substantive and technical support of the sales process;
• Conducting trainings and seminars for internal and external customers on implemented solutions and IT services management including ITIL best practices (Service Operation);
• Preparing marketing and technical materials regarding offered IT products;
• Proposing and adapting IT solutions to meet individual customers needs;
• Developing and conducting presentation for customers;
• Managing projects and implementing various IT systems - ITSM systems, infrastructure monitoring applications and business continuity management solutions;
• Recognizing customers needs, providing advice in selection of optimal IT solutions;
• Substantive and technical support of the sales process;
• Conducting trainings and seminars for internal and external customers on implemented solutions and IT services management including ITIL best practices (Service Operation);
• Preparing marketing and technical materials regarding offered IT products;
• Proposing and adapting IT solutions to meet individual customers needs;
• Developing and conducting presentation for customers;
IT Manager
Firma Andrzej Kaczmarek – Polish manufacturer of plastic accessories for the industry, certified supplier for Indesit Company, Amica, Volkswagen ~ 400 employees.
• Creating IT strategy and budget management, planning, organizing and coordination of IT Team;
• Management of various IT projects;
• Reorganization and adaption of the manufacturing company IT Team structure to ITIL library standards (incident, problem, change and configuration management);
• Developing IT department procedures;
• Supplier relationship management including outsourcing;
• Controlling IT processes and internal procedures including ISO;
• Negotiating contracts for the provision of IT services and purchase of hardware and software;
• Administrating Windows 2003/2008 Servers environment in Active Directory domain;
• Managing functional modules and supervising business rocesses in ERP system - IFS;
• Proposing modifications and improvements in ERP system to optimise business processes;
• Ensuring continuity of IT services and proper operation of IT resources in a three shift manufacturing company;
• Creating IT strategy and budget management, planning, organizing and coordination of IT Team;
• Management of various IT projects;
• Reorganization and adaption of the manufacturing company IT Team structure to ITIL library standards (incident, problem, change and configuration management);
• Developing IT department procedures;
• Supplier relationship management including outsourcing;
• Controlling IT processes and internal procedures including ISO;
• Negotiating contracts for the provision of IT services and purchase of hardware and software;
• Administrating Windows 2003/2008 Servers environment in Active Directory domain;
• Managing functional modules and supervising business rocesses in ERP system - IFS;
• Proposing modifications and improvements in ERP system to optimise business processes;
• Ensuring continuity of IT services and proper operation of IT resources in a three shift manufacturing company;
ERP Implementation Coordinator (Internal ERP consultant) / IT Specialist
• Chief coordinator for the implementation of the integrated management system Industrial and Financial Systems for 95 users;
• Leading internal consultant regarding IFS Applications (IFS/Distribution, IFS/Manufacturing, IFS/Maintenance, Repair and Overhaul, IFS/Finance, IFS/Human Resources);
• Analysing, implementing and modification testing in ERP system;
• IFS Applications system administration and user trainer;
• Preparing data for migration to ERP system;
• Logistics and financial flows integration using IFS Applications in the fields of manufacturing and distribution companies;
• Implementations of warehouse management system with the use of barcode readers integrated with IFS Applications in the areas of warehouse and manufacturing management;
• Preparing operating manuals for IFS systems operators and IT infrastructure users;
• ERP class system functionality adaptation to quickly growing needs of dynamically developing manufacturing company;
• Creating database reports for operational employees and also middle and upper management (SQL, Crystal Reports);
• Solving current incidents and problems in IT systems;
• IT infrastructure administration and maintenance (HP and SUN servers and storages);
• Windows 2002/2008, VMware, as well as Oracle and Microsoft SQL Server databases administration;
• Supervision of legality of the software;
• Leading internal consultant regarding IFS Applications (IFS/Distribution, IFS/Manufacturing, IFS/Maintenance, Repair and Overhaul, IFS/Finance, IFS/Human Resources);
• Analysing, implementing and modification testing in ERP system;
• IFS Applications system administration and user trainer;
• Preparing data for migration to ERP system;
• Logistics and financial flows integration using IFS Applications in the fields of manufacturing and distribution companies;
• Implementations of warehouse management system with the use of barcode readers integrated with IFS Applications in the areas of warehouse and manufacturing management;
• Preparing operating manuals for IFS systems operators and IT infrastructure users;
• ERP class system functionality adaptation to quickly growing needs of dynamically developing manufacturing company;
• Creating database reports for operational employees and also middle and upper management (SQL, Crystal Reports);
• Solving current incidents and problems in IT systems;
• IT infrastructure administration and maintenance (HP and SUN servers and storages);
• Windows 2002/2008, VMware, as well as Oracle and Microsoft SQL Server databases administration;
• Supervision of legality of the software;
Marketing and Logistics Consultant
Jandach Company
Jandach Company – local, private owned building construction company specializing in development investments, residential buildings and complex construction services for companies;
• Creating positive image of the company;
• Preparing the concept, running and supervising of the website www.jandach.pl;
• Managing marketing activities (direct responses, search engines, professional press and websites, advertising materials);
• Winning clients, building material suppliers and subcontractors;
• Customers and suppliers relationship management;
• Construction projects management - in terms of financial aspects, work coordination and logistics (building materials and subcontractors scheduling);
• Drawing up offers and trade negotiations;
• Researching the suppliers market and prospecting suppliers;
• Creating positive image of the company;
• Preparing the concept, running and supervising of the website www.jandach.pl;
• Managing marketing activities (direct responses, search engines, professional press and websites, advertising materials);
• Winning clients, building material suppliers and subcontractors;
• Customers and suppliers relationship management;
• Construction projects management - in terms of financial aspects, work coordination and logistics (building materials and subcontractors scheduling);
• Drawing up offers and trade negotiations;
• Researching the suppliers market and prospecting suppliers;
Szkolenia i kursy
• [MSP] Managing Successful Programmes Certificate (APMG);
• [PMP] Project Management Professional Certificate (PMI);
• [Prince2] Foundation & Practitioner Certificate (APMG);
• [SCRUM] Professional Scrum Master Certificate (Scrum.org);
• [SCRUM] Professional Scrum Produc Owner Certificate (Scrum.org);
• [APM] Agile Project Management Certificate (APMG);
• Project Portfolio Management according to PMI standard (CTPartners)
• How To Gather and Document User Requirements (MT&DC)
• ITIL Foundation Certificate in IT Service Management (EXIN);
• ITIL Intermediate Certificate in Release Control and Validation (PeopleCert);
• Leadership in Project Management (MT&DC)
• ERP system (Industrial and Financial Systems) trainings in the fields of logistics, production, finances, maintenance and repairs, as well as system administration;
• “Creating database reports using Crystal Reports” training;
• “Project Management with elements of Microsoft Project” training (BOMIS);
• “DBA2b Oracle 10gXE database administration with backup elements“ training (Altkom);
• “FortiGate – comprehensive protection of every network” training (Compendium);
• „Cisco Networking Academy CCNA“ workshop (University of Technology);
• [PMP] Project Management Professional Certificate (PMI);
• [Prince2] Foundation & Practitioner Certificate (APMG);
• [SCRUM] Professional Scrum Master Certificate (Scrum.org);
• [SCRUM] Professional Scrum Produc Owner Certificate (Scrum.org);
• [APM] Agile Project Management Certificate (APMG);
• Project Portfolio Management according to PMI standard (CTPartners)
• How To Gather and Document User Requirements (MT&DC)
• ITIL Foundation Certificate in IT Service Management (EXIN);
• ITIL Intermediate Certificate in Release Control and Validation (PeopleCert);
• Leadership in Project Management (MT&DC)
• ERP system (Industrial and Financial Systems) trainings in the fields of logistics, production, finances, maintenance and repairs, as well as system administration;
• “Creating database reports using Crystal Reports” training;
• “Project Management with elements of Microsoft Project” training (BOMIS);
• “DBA2b Oracle 10gXE database administration with backup elements“ training (Altkom);
• “FortiGate – comprehensive protection of every network” training (Compendium);
• „Cisco Networking Academy CCNA“ workshop (University of Technology);
Edukacja
Specjalizacje
IT - Rozwój oprogramowania
Zarządzanie projektem
IT - Rozwój oprogramowania
Zarządzanie IT
IT - Rozwój oprogramowania
Inne
Zainteresowania
• reportage photography
• traveling
• psychology
• traveling
• psychology
Organizacje
• social work - councillor of local Komorniki district 2006-2010
Inne
• driving licence – class 2(B) since 2001;
IT TOOLS:
• Crystal Reports, PL/SQL Developer, Toad;
• Oracle, Microsoft SQL Server, mySQL, Microsoft Access;
• Microsoft Project, Microsoft Visio, Microsoft Office;
• Linux, Windows 2000/XP/Vista, Windows 2000/2003/2008 Server;
• programming skills - level enabling management;
• backup systems - Symantec Backup Exec;
• ITSM systems - ServiceDesk Plus, HP Service Desk, HP Service Manager;
• bug & issue trackers - Atlassian JIRA;
• IT infrastructure monitoring systems – Applications Manager, OpManager, NetFlow Analyzer;
PERSONALITY:
• typical client focused achiever demonstrating persistence in pursuing goals and ability to overcome difficulties;
• dynamism, inventiveness, disciplined, perceptiveness, analytical thinking skills;
• sense of accountability, as well as sense of humour;
IT TOOLS:
• Crystal Reports, PL/SQL Developer, Toad;
• Oracle, Microsoft SQL Server, mySQL, Microsoft Access;
• Microsoft Project, Microsoft Visio, Microsoft Office;
• Linux, Windows 2000/XP/Vista, Windows 2000/2003/2008 Server;
• programming skills - level enabling management;
• backup systems - Symantec Backup Exec;
• ITSM systems - ServiceDesk Plus, HP Service Desk, HP Service Manager;
• bug & issue trackers - Atlassian JIRA;
• IT infrastructure monitoring systems – Applications Manager, OpManager, NetFlow Analyzer;
PERSONALITY:
• typical client focused achiever demonstrating persistence in pursuing goals and ability to overcome difficulties;
• dynamism, inventiveness, disciplined, perceptiveness, analytical thinking skills;
• sense of accountability, as well as sense of humour;
Grupy
A co to jest PSYCHOLOGIA SUKCESU
Co to jest PSYCHOLOGIA SUKCESU?
Od czego zależy sukces osobisty?
CO ma wpływ na Twój sukces?
GForce Recruitment
Witamy w grupie firmy G-Force Recruitment! Śledząc naszą grupę będziecie na bieżąco z wiadomościami z rynku pracy oraz prowadzonymi przez nas rekrutacjami. Zapraszamy także na naszą stronę internetową
Informatyka dla Produkcji i Logistyki
Dyskutowanie o wszystkim co związane z nowymi rozwiązaniami służącymi dla sprawnej logistyki i efektywnej produkcji.