Bernard Pabijaniak

IT manager with 15 years of experience
Wrocław, dolnośląskie

Umiejętności

IT Operations Management ITIL Kanban Lean Management Managing IT Infrastructure Microsoft Licensing Microsoft SQL Server Project Management Purchasing Negotiation Scrum Agile Change Management (Zarządzanie Zmianą) Problem Solving & Escalation Management it service delivery management Incident Managment Analitical Skills Team building and leadership skills Recruting Supplier Management Supplier Negotiations Team Management & People Management Supplier Colaboration IT budgeting Process improvement and management IT procurement & purchasing (software, hardware, services, support, maintenance) Project portfolio planning & management System management

Języki

polski
ojczysty
angielski
dobry

Doświadczenie zawodowe

Nettle Sp. z o.o.
IT Manager
- Development and maintenance of own and external IT systems
- Development and maintenance of business processes from the IT side
- Providing IT services
- Project management from the IT side
- Cooperation with external service providers and clients
KRUK S.A.
Head of IT Infrastructure and Security Section
- Development and operation continuity of the ICT server infrastructure
- Co-creation of IT security standards
- Providing services of 2-nd line support
- Negotiating contracts with suppliers of ICT equipment, systems and services
- Development and operation continuity of database systems and selected IT systems
- Management of project portfolio related to server infrastructure, IT security and selected IT systems
- Cooperation with IT Managers of foreign companies from the KRUK Capital Group in the scope of ICT server infrastructure
KRUK S.A.
Head of ICT Infrastructure Department
- Development and operation continuity of the ICT infrastructure (servers and end-users)
- Providing services of 1-st and 2-nd line support
- Negotiating contracts with suppliers of ICT equipment, systems and services
- Development and operation continuity of database systems and selected back-office systems
- Providing the IT purchase process
- Management of project portfolio related to ICT infrastructure and selected back-office systems
- Cooperation with IT Managers of foreign companies from the KRUK Capital Group in the scope of ICT infrastructure
KRUK S.A.
Deputy Director of ICT Division
- Providing IT services related to migration, updating and servicing of data from customers
- Support for business in the field of technical implementation of the debt collection process
- Development and operation continuity of the ICT infrastructure (servers and end-users)
- Providing services of 1-st, 2-nd and 3-rd line support
- Negotiating contracts with suppliers of ICT equipment, systems and services
- Development and operation continuity of database systems
- Providing the IT purchase process
- Cooperation with IT Managers of foreign companies from the KRUK Capital Group in the scope of ICT infrastructure and IT support for debt collection processes
KRUK S.A.
Head of IT Customer Service Department
- Providing IT services related to migration, updating and servicing of data from customers
- Cooperation with customers in the field of data collection and processing in the debt collection process
- Support for business in the field of technical implementation of the debt collection process
- Providing services of the data supplementing and normalization in the debt collection process
- Cooperation with IT Managers of foreign companies from the KRUK Capital Group in the scope of IT support for debt collection processes
KRUK S.A.
Team Leader
- Providing IT services related to migration, updating and servicing of data from financial customers
- Cooperation with financial customers in the field of data collection and processing in the debt collection process
- Support for business in the field of technical implementation of the debt collection process for financial customers
KRUK S.A.
Designer, Developer of IT Systems
- Designing and creating tools for migrating, updating and servicing of data from customers (SQL, T-SQL, DTS, MSSQL, Access, VBScript, regular expressions)
- Migration and updating of data from customers
- Cooperation with customers in the field of data collection and processing in the debt collection process
- Support for business in the field of technical implementation of the debt collection process
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Aplication Designer, Developer
Poland.com
- design and developing of websites (ASP, VBScript, SQL, T-SQL, MSSQL, HTML, JScript)

Szkolenia i kursy

Microsoft Licensing Training ,
Labor law 2017 compendium for managers,
Lean IT Foundation,
Lean Six Sigma White Belt,
Coaching,
Management by Competence,
7 Habits of Effective Action,
Contracts for the IT systems implementation from the customer perspective,
Boss psychology ,
A new BATNA shot. Mediations ,
Self-presentation

Edukacja

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Master of Business Administration, studia podyplomowe
Wyższa Szkoła Bankowa we Wrocławiu
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Informatyka, magisterskie
Politechnika Wrocławska

Specjalizacje

IT - Administracja
Zarządzanie usługami
IT - Rozwój oprogramowania
Zarządzanie IT
Zakupy
IT/Telekomunikacja