Umiejętności
IT Operations Management
ITIL
Kanban
Lean Management
Managing IT Infrastructure
Microsoft Licensing
Microsoft SQL Server
Project Management
Purchasing Negotiation
Scrum
Agile
Change Management (Zarządzanie Zmianą)
Problem Solving & Escalation Management
it service delivery management
Incident Managment
Analitical Skills
Team building and leadership skills
Recruting
Supplier Management
Supplier Negotiations
Team Management & People Management
Supplier Colaboration
IT budgeting
Process improvement and management
IT procurement & purchasing (software, hardware, services, support, maintenance)
Project portfolio planning & management
System management
Języki
polski
ojczysty
angielski
dobry
Doświadczenie zawodowe
IT Manager
- Development and maintenance of own and external IT systems
- Development and maintenance of business processes from the IT side
- Providing IT services
- Project management from the IT side
- Cooperation with external service providers and clients
- Development and maintenance of business processes from the IT side
- Providing IT services
- Project management from the IT side
- Cooperation with external service providers and clients
Head of IT Infrastructure and Security Section
- Development and operation continuity of the ICT server infrastructure
- Co-creation of IT security standards
- Providing services of 2-nd line support
- Negotiating contracts with suppliers of ICT equipment, systems and services
- Development and operation continuity of database systems and selected IT systems
- Management of project portfolio related to server infrastructure, IT security and selected IT systems
- Cooperation with IT Managers of foreign companies from the KRUK Capital Group in the scope of ICT server infrastructure
- Co-creation of IT security standards
- Providing services of 2-nd line support
- Negotiating contracts with suppliers of ICT equipment, systems and services
- Development and operation continuity of database systems and selected IT systems
- Management of project portfolio related to server infrastructure, IT security and selected IT systems
- Cooperation with IT Managers of foreign companies from the KRUK Capital Group in the scope of ICT server infrastructure
Head of ICT Infrastructure Department
- Development and operation continuity of the ICT infrastructure (servers and end-users)
- Providing services of 1-st and 2-nd line support
- Negotiating contracts with suppliers of ICT equipment, systems and services
- Development and operation continuity of database systems and selected back-office systems
- Providing the IT purchase process
- Management of project portfolio related to ICT infrastructure and selected back-office systems
- Cooperation with IT Managers of foreign companies from the KRUK Capital Group in the scope of ICT infrastructure
- Providing services of 1-st and 2-nd line support
- Negotiating contracts with suppliers of ICT equipment, systems and services
- Development and operation continuity of database systems and selected back-office systems
- Providing the IT purchase process
- Management of project portfolio related to ICT infrastructure and selected back-office systems
- Cooperation with IT Managers of foreign companies from the KRUK Capital Group in the scope of ICT infrastructure
Deputy Director of ICT Division
- Providing IT services related to migration, updating and servicing of data from customers
- Support for business in the field of technical implementation of the debt collection process
- Development and operation continuity of the ICT infrastructure (servers and end-users)
- Providing services of 1-st, 2-nd and 3-rd line support
- Negotiating contracts with suppliers of ICT equipment, systems and services
- Development and operation continuity of database systems
- Providing the IT purchase process
- Cooperation with IT Managers of foreign companies from the KRUK Capital Group in the scope of ICT infrastructure and IT support for debt collection processes
- Support for business in the field of technical implementation of the debt collection process
- Development and operation continuity of the ICT infrastructure (servers and end-users)
- Providing services of 1-st, 2-nd and 3-rd line support
- Negotiating contracts with suppliers of ICT equipment, systems and services
- Development and operation continuity of database systems
- Providing the IT purchase process
- Cooperation with IT Managers of foreign companies from the KRUK Capital Group in the scope of ICT infrastructure and IT support for debt collection processes
Head of IT Customer Service Department
- Providing IT services related to migration, updating and servicing of data from customers
- Cooperation with customers in the field of data collection and processing in the debt collection process
- Support for business in the field of technical implementation of the debt collection process
- Providing services of the data supplementing and normalization in the debt collection process
- Cooperation with IT Managers of foreign companies from the KRUK Capital Group in the scope of IT support for debt collection processes
- Cooperation with customers in the field of data collection and processing in the debt collection process
- Support for business in the field of technical implementation of the debt collection process
- Providing services of the data supplementing and normalization in the debt collection process
- Cooperation with IT Managers of foreign companies from the KRUK Capital Group in the scope of IT support for debt collection processes
Team Leader
- Providing IT services related to migration, updating and servicing of data from financial customers
- Cooperation with financial customers in the field of data collection and processing in the debt collection process
- Support for business in the field of technical implementation of the debt collection process for financial customers
- Cooperation with financial customers in the field of data collection and processing in the debt collection process
- Support for business in the field of technical implementation of the debt collection process for financial customers
Designer, Developer of IT Systems
- Designing and creating tools for migrating, updating and servicing of data from customers (SQL, T-SQL, DTS, MSSQL, Access, VBScript, regular expressions)
- Migration and updating of data from customers
- Cooperation with customers in the field of data collection and processing in the debt collection process
- Support for business in the field of technical implementation of the debt collection process
- Migration and updating of data from customers
- Cooperation with customers in the field of data collection and processing in the debt collection process
- Support for business in the field of technical implementation of the debt collection process
Szkolenia i kursy
Microsoft Licensing Training ,
Labor law 2017 compendium for managers,
Lean IT Foundation,
Lean Six Sigma White Belt,
Coaching,
Management by Competence,
7 Habits of Effective Action,
Contracts for the IT systems implementation from the customer perspective,
Boss psychology ,
A new BATNA shot. Mediations ,
Self-presentation
Labor law 2017 compendium for managers,
Lean IT Foundation,
Lean Six Sigma White Belt,
Coaching,
Management by Competence,
7 Habits of Effective Action,
Contracts for the IT systems implementation from the customer perspective,
Boss psychology ,
A new BATNA shot. Mediations ,
Self-presentation
Edukacja
Specjalizacje
IT - Administracja
Zarządzanie usługami
IT - Rozwój oprogramowania
Zarządzanie IT
Zakupy
IT/Telekomunikacja