Bartłomiej Ziobrowski

IT Project Manager / IT Lead / IT Administrator
Wrocław, dolnośląskie

Umiejętności

AIX 5.x AIX Administration ALM Bind CCNA Cisco IOS Cisco Networking Coaching Debian DHCP Dhcpd Disk Arrays DNS management File Services Fortinet HP Blade HP EVA HP Proliant Hyper-V IBM pSeries Iptables LAN-WAN Linux System Administration Microsoft Exchange Microsoft SQL Server MySQL Novell Netware PMI Postfix PRINCE2 Project Management SAN Service Desk SharePoint Squid Symantec Backup Tomcat VMware ESX VMware Infrastructure VPN Windows 7 Windows Server WSUS Zabbix VMware vSphere Negocjacje Zarządzanie projektami zarządzanie zmianą rekrutacja Rekrutacje techniczne teta Zarządzanie usługami IT Zarządzanie incydentami Certyfikat ITIL v3 VMWare ESXi cisco Motywacja dostarczanie usług Administracja sieci zarządzanie obiektami Zarządzanie usługami (ITIL) Hyper-V Administrator Umowy o poziom usług IBM xSeries zarządzanie projektami międzynarodowymi Serwery IBM Routery Cisco Serwery plików TCP / IP

Języki

angielski
biegły
niemiecki
podstawowy

Doświadczenie zawodowe

Amazon Fulfillment Poland Sp. z o.o.
IT Manager
- Ensuring that work is carried out to a high standard and complies with all Amazon polices and guidelines, specifically IT and Health & Safety policies/guidelines.
- The coordination of trouble tickets and change management to strict Service Level Agreements (SLAs).
- Managing projects to support technical task execution and full ownership to ensure reporting and customer satisfaction.
- The development, ownership and management of the IT budget through it’s full life-cycle.
- Ensuring that the IT team is focused on their customers and delivers an outstanding level of service.
- The development of staff in both soft and technical IT skills.
- Staff and team scheduling.
- The management and implementation of Standard Operating Procedures (SOPs).
- The management of continuous improvement and driving towards operational excellence.
- Inventory and procurement management of IT equipment and services.
- The representation of the site and IT Team in local, regional and global meetings.
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IT Manager / IT Lead
Gestamp Wrocław
• Providing leadership
• Participate in the business continuity procedures creation - production 24h/7/365
• Maintaining the continuity of IT services
• Developing and executing IT strategy with HQ
• Create and implement IT procedures
• Performing role of IT Architect – designing, decision making, documenting and coordinating of implementation of IT infrastructure, managing technicians
• Implementation of the process of IT assets management
• Implementation of IT Services Catalogue (SLAs) – maintaining an appropriate level of service availability
• Manage IT projects
• Stakeholders relationship, vendors management
• Manage IT budget
• Organizing the team work
• Talent Development (motivational system, coaching and mentoring, empowerment, performance, career patch guidance, leadership and team development, recruitment process)
• Preparation training programs for production staff

IT Skills:
> Network: Cisco, Siemens
> Network security: hardware-UTM
> Servers: HP, Dell-EMC
> Arrays/NAS: NetApp FAS, QNAP
> OS: Windows Server 2016, 2012 R2, Linux (CentOS)
> Services: Active Directory, IIS, DNS, DHCP, File Services, FTP/SFTP, WSUS
> Applications: MS Exchange, MS Lync
> DB: MS SQL
> Virtualization: Hyper-V
> ERP: SAP R/3
> Backup: HP Tape Library, Symantec BackupExec
Credit Suisse
IT Service Delivery Manager
• Build from scratch Management Office (PMO) to empower services to act as Single Point of Contact (SPoC) to all projects requiring new infrastructure or infrastructure extensions:
--o Establish central planning and forecasting for implementation activities
--o Establish quality criteria and act as quality gate
--o Tracking tasks status and delivery dates of orders
--o Tracking and managing tasks escalations and prioritization
--o Generating status reports and trends
--o Provide regular KPI statistics reports
--o Improve implementation process and drive automation

• Establish a requirements management office to act as the single point of entry for all services raised and assigned requirements
Intive
Senior IT Services Analyst / Coordinator for Compliance (as a contractor for Credit Suisse)
• Establish a coordination, tracking and escalation office for compliance & vulnerability remediation
--o Actively manage all open compliance & vulnerability issues and contact application/component owners to track its remediation progress
--o Lead and coordinate compliance & vulnerability meetings
--o Produce status and trend reports

• Establish a requirements management office to act as the single point of entry for all services raised and assigned requirements
IBM Global Services Delivery Centre Polska
Project Manager
• Independent IT Project Manager – managing scope, schedule and contractual deliverables, managing all project resources, managing risks and issues, troubleshooting. Bases on PRINCE2 and PMI methodologies
• Ensuring the implementation of the project in accordance with the expectations of the customer
• Participating in project team meetings, steering committees, sponsors and PMO (Project Management Office)
• Cooperation with Implementation Management Office, Technical Solution Managers Office, Procurement Office and many others departments involved to the projects
• Preparation of project documentation
KRUK S.A.
IT Project Manager / Starszy administrator sieci i systemów informatycznych
• Performing role of IT Architect – designing, decision making, documenting and coordinating of implementation of IT infrastructure and applications, managing assigned technicians and developers
• Independent IT Project Manager (incl. managing international projects) – managing scope, schedule, cost and contractual deliverables, managing all project resources, managing risks and issues, troubleshooting. Bases on PRINCE2, PMI and AGILE methodologies
• Performing the role of Change Manager (ensuring efficient support for developers) – including responsibility for formalizing, implementing and documenting the role
• Adaptation of Change Management processes in Helpdesk, Administration and Application Development departments
• Negotiating terms of contracts with service and software providers, hardware and software suppliers; management of contracts
• Implementation of business cases
• Cooperation in development of the ALM (Application Lifecycle Management)
• Cooperation in implementation of the BPMS (Business Process Modelling Software)
• Participating in project team meetings, steering committees, sponsors and PMO (Project Management Office)
• Realized projects:
o planning IT infrastructure for core business application and back office for new companies of the Kruk Group (incl. foreign companies)
o IT infrastructure relocation for Kruk Group companies
o Implementation of applications and services in ERIF Register of Debtors BIG S.A.
o Implementation of applications and services in KRUK Česká a Slovenská republika s.r.o.
o Replacement and improvement of backup system
o Extension of IT systems and IT infrastructure: planning infrastructure based on requirements of core application development department, replacement of the air conditioning system in the Data Center, UPS system expansion, implementation of emergency server room power supply
• Cooperation with business application developers to ensure the required IT infrastructure
• Administration of the network, servers, systems, services and other devices connected with IT
• Providing high quality, accuracy and accessibility to ensure business continuity
• Reporting on task fulfilment and progress
• Optimization and planning development of IT procedures
• Implementation and installation of new Data Center & DRC infrastructure devices; developing IT administrative standards; creating, implementing and maintaining corporate security policies; documentation and recording of tasks
• Facilitating IT area audits and complying with audit findings
• Creating procedures, instructions and regulations concerning the IT area
• Creating and maintaining SLAs (Service Level Agreements) – maintaining an appropriate level of service availability
• Recruitment and coordinate IT recruitments – interviewing, recommending candidates

IT Skills:
> Network: Cisco (rotuers, switches), HP (switches)
> Network security: hardware-UTM, software: iptables
> Servers: HP Blade Systems, standalone/rack servers
> Arrays: HP: EVA, MSA
> OS: Windows Server 2008 R2, Linux (Debian, CentOS), VMware
> Services: Active Directory, IIS, Apache, Tomcat, DNS, DHCP, squid, File Services, FTP/SFTP, CA, WSUS)
> Applications: Postfix, MS Sharepoint, MS Exchange, MS Lync
> DB: MS SQL, MySQL
> Virtualization: VMware (hypervisors, virtual machines, vCenter), VirtualBox
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Lider działu IT / Administrator systemów IT
LG Chem Poland Sp.z.o.o.
• IT project management – managing scope, schedule, cost and contractual deliverables, managing all project resources, managing risks and issues. Bases on PMI methodology
• Realized projects:
o Planning and implementation of changes in production management application
o Planning IT infrastructure for HR software
o Planning new backup solutions
o Implementation of Active Directory services
o Implementation of File Services
o Implementation of remote CCVT solutions
o Implementation of backup leased lines (data, PBX, network)
o Implementation of GSM infrastructure in production line areas
• Setting team objectives and priorities
• Planning and coordinating the work of the IT team (helpdesk, administrators, programmers)
• Delegation of tasks
• Ensuring cooperation between all departments of the organization and IT
• Preparation and presentation of team and individual KPI reports (weekly, monthly)
• Training employees in basic responsibilities
• Recruitment of IT administrators – interviewing and recommending candidates
• Implementation of changes – performing a Change Manager role
• Cooperation with the production department, and developers to adapt the IT infrastructure to requirements of the core application
• Adaptation of systems and applications to launch new production lines
• Maintaining production and back office IT environments
• Network and servers management
• Creating and maintaining SLAs – maintaining an appropriate level of services availability
• Development and implementation of procedures, instructions and operating standards which affect the entire organization
• IT resources management and responsibility for IT rollouts
• IT security hardening and management (creating security procedures, policies and instructions)
• Loss elimination (new production lines monitoring solution, implementation of production management and office printers)
• Additional role as application administrator – ERP (Enterprise Resource Planning), HR and payroll
• Negotiating terms of contracts with service and software providers, hardware and software suppliers


IT Skills:
> Network: Cisco: routers and switches
> Network security: iptables
> Servers: IBM xSeries, pSeries
> OS: Windows Server 2008 R2, Unix: AIX 5.3, Linux: Debian
> Services: Active Directory, Apache, Tomcat, squid, File Services, WSUS, DNS, DHCP
> DB: Oracle 10g
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Specjalista ds. utrzymania infrastruktury informatycznej
Buspol PUT
- administrowanie serwerem,
- helpdesk,
- doradztwo,
- serwisowanie sprzętu IT.
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Konsultant handlowy
Expro Sp. z o.o. – Biuro Handlowe Wrocław
- sprzedaż usług hostingowych,
- obsługa klienta,
- doradztwo.

Szkolenia i kursy

- certyfikat ITIL Foundation
- NINTEX Workflow 2010 - business cases and technical principles
- MS 6436: Designing a Windows Server 2008 Active Directory Infrastructure and Services
- Warsztaty VMWare z zakresu Site Recovery oraz VMware View,
- "Apollo 13" - gra symulacyjna. Funkcja dyrektora lotu. Misja zakończona sukcesem,
- Administracja danych Oracle 10g,
- Zarządzanie ludźmi,
- Organizacja pracy własnej,
- Akademia CISCO - CCNA 3: Switching Basics and Intermediate Routing,
- TELC (The European Language Certificate) – Certificate In English,
- Akademia CISCO - CCNA 2: Router and Routing Basics,
- Novell Training Certificate: Course 560 – Novell NetWare®5 Administration,
- Akademia CISCO – CCNA 1: Networking Basics,
- Egzamin: "ECDL" (European Computer Driving License)”,

Edukacja

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Zarządzanie projektami (Project Management), studia podyplomowe
Wyższa Szkoła Handlowa we Wrocławiu
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Systemy i sieci komputerowe, inżynierskie
Wyższa Szkoła Informatyki i Zarządzania COPERNICUS we Wrocławiu

Specjalizacje

IT - Administracja
Administrowanie sieciami
IT - Administracja
Administrowanie systemami
IT - Administracja
Zarządzanie usługami

Zainteresowania

- informatyka: sieci komputerowe, systemy, bezpieczeństwo danych / ochrona danych osobowych, VoIP,
- motoryzacja,
- kulinaria,
- sporty: narciarstwo, pływanie, siłownia.

Grupy

ABI
ABI
Administratorzy Bezpieczeństwa Informacji