Bartłomiej Koszyk

I took part in 2 months transition process from Luton, UK.

My main resposibilites are:
- collecting money via e-mails and phone calls. I'm contacting mostly hospitals and care homes but also private individuals.
- taking credit card payments via phone
- resolving disputes
- releasing orders
- checking correctness of customers accounts setup
- training new joiners

- e-mail and phone contact with Big 6 advertising agencies in order to collect money for Google
- resolving queries;
- daily work with Excel (statements of account and reports);
- cooperating closely with Sales Department

Finance & Accounting Process Specialist AR (Apr '15 - Apr '16)
- daily work with WebCollect and Excel
- e-mail and phone contact with customers in order to collect money (in English & partially in French)
- allocating money received from customers
- arranging and leading AR calls
- preparing reports

Finance & Accounting Process Analyst AP (Jul '13 – '15)
- non-trade invoices processing
- preparing reports and making ad hoc adjustments in the accounting system
- writing and responding to e-mails
- improving the process to make it faster and more accurate (by AutoHotkey macros)
- preparing reports
- training new joiners

Drawing maps using Bentley Microstation