Barbara Mizia
AR Team Leader
Kraków,
małopolskie
Języki
angielski
biegły
niemiecki
dobry
Doświadczenie zawodowe
AR Team Leader (Collection Team Leader )
Leading AR teams in their activities • Ensuring that consistent best practice controls are in place and meet company quality and compliance standards • Sharing knowledge in that respect with other country process supervisors • Challenge and drive positive changes into best practices in terms of the process and people management
Actively support in the execution of listed Accounts Receivable processes if required • Support / lead improvement initiatives as agreed with organisation management • Lead process according to the agreed governance model • Ensuring that appropriate Accounts Receivable processes, controls, policies and procedures are in place and comply with company standards • Managing and monitoring AR process performance according to given rules • Planning and managing work of given teams so as to meet operational plans, • Monitoring, coaching and supporting team • Planning development opportunities and career goals of team members • Ensuring that quality of service meets the customers’ expectations • Resolution of delivery problems and dealing with complex client questions that team members can not resolve themselves • Timely and properly escalating as per governance framework problems that reach beyond the scope of transactional AR activities • Organizing and contributing to periodic meetings withteam members • Ensuring that levels of productivity and quality for the Accounts Receivable process area continuously improve
Coordinate with internal and external customers as necessary • Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance • Assure that the team addresses all relevant issues within the specifications and various standards • Provide necessary business information • Ensure deliverable are prepared to satisfy the project requirements, cost and schedule • Help keep the team focused and on track • Provide guidance to the team based on management direction
Actively support in the execution of listed Accounts Receivable processes if required • Support / lead improvement initiatives as agreed with organisation management • Lead process according to the agreed governance model • Ensuring that appropriate Accounts Receivable processes, controls, policies and procedures are in place and comply with company standards • Managing and monitoring AR process performance according to given rules • Planning and managing work of given teams so as to meet operational plans, • Monitoring, coaching and supporting team • Planning development opportunities and career goals of team members • Ensuring that quality of service meets the customers’ expectations • Resolution of delivery problems and dealing with complex client questions that team members can not resolve themselves • Timely and properly escalating as per governance framework problems that reach beyond the scope of transactional AR activities • Organizing and contributing to periodic meetings withteam members • Ensuring that levels of productivity and quality for the Accounts Receivable process area continuously improve
Coordinate with internal and external customers as necessary • Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance • Assure that the team addresses all relevant issues within the specifications and various standards • Provide necessary business information • Ensure deliverable are prepared to satisfy the project requirements, cost and schedule • Help keep the team focused and on track • Provide guidance to the team based on management direction
Accountant
Responsible for managing the processing of cash receipts * AR postings & reporting, invoicing, collections, journal entry creation, account reconciliations* Generate accounting statements and reports * Research and apply unallocated cash *Oversee accounts receivable write-offs and payment reversals * Organize and maintain up to date financial records *Provide monthly financial and management reports *Maintain contact staff and vendors on receivable matters as directed by controller.
Accountant
Accounts Receivable - Transition in the USA, takeover and implementation of the clients processes, writing procedures.
Supporting Team Leader in managing group, preparing and revising monthly Critical Service Levels, preparing occasional reports for management purposes, implementation of process changes, preparing monthly reports for a client, processing documents on a daily basis within timeframes set, applying payments received from customers, reconciliation of accounts, preparing statements and periodical reports (internal and for a client), contacting customers in order to sort out different issues, monthly audit, training new team members.
Supporting Team Leader in managing group, preparing and revising monthly Critical Service Levels, preparing occasional reports for management purposes, implementation of process changes, preparing monthly reports for a client, processing documents on a daily basis within timeframes set, applying payments received from customers, reconciliation of accounts, preparing statements and periodical reports (internal and for a client), contacting customers in order to sort out different issues, monthly audit, training new team members.
Szkolenia i kursy
-Pedagogic Study at University of Economics in Cracow-qualification for teaching and training.
-Customer Care Service training,
-Six Sigma Yellow Belt,
-CDN OPTIMA, Symfonia
-Snagit
-Visio
-Lotus Notes
-SAP
-Customer Care Service training,
-Six Sigma Yellow Belt,
-CDN OPTIMA, Symfonia
-Snagit
-Visio
-Lotus Notes
-SAP
Specjalizacje
Finanse/Ekonomia
Księgowość
Inne
Grupy
UEK
Uniwersytet Ekonomiczny w Krakowie, założony w 1925 roku, to jedna z najlepszych państwowych uczelni ekonomicznych w Polsce, a jednocześnie największa uczelnia ekonomiczna w Europie Środkowej.
Kino
Kinomaniacy, przyłaczcie się! Może ktoś oglądał ostatnio ciekawy film, albo chce pogadać o swoim ulubionym reżyserze, aktorze, filmowej scenie.