пропозиції роботи
Barbara Borczyk
Manager IS Data Management at Philip Morris International
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Umiejętności
ABAP
Business Intelligence
ERP
ITIL
PMP
Program Management
Project Management
SAP
SAP BW
SAP ERP
SAP HR
SAP Netweaver
SAP Solutions
Zarządzanie dostępnością usług
Service Desk
Unix
Zarządzanie IT
Zarządzanie zespołem
pakiet MS Office
Obsługa klienta
Zarządzanie
Zarządzanie projektami programistycznymi
migracja danych
Hurtownie danych
Zarządzanie usługami IT
Strategia IT
Zarządzanie portfelem projektów
Testowanie
Analiza systemów
procesy biznesowe
Integracja
Zarządzanie usługami
zarządzanie projektami międzynarodowymi
Technologia informacyjna
SAP R / 3
Języki
polski
ojczysty
angielski
dobry
Doświadczenie zawodowe
IS Team Leader - Service Desk
A person responsible for services definition and service catalogue preparation, improvement of Service Desk support and image, customer satisfaction survey preparation, root cause analysis process implementation.
IS Technical Team Leader - Customer Services
A person responsible for H/W and S/W management, customer support management, donation processes, specialists training and people development.
Manager IS Service Management
PT HM Sampoerna, Tbk
I have supported PT HM Sampoerna and SAP Delivery Center Jakarta organizations within Service Management area during Short Term Assignment.
Senior IS Analyst Testing & Training
I took the responsibility for critical area, which is regression testing of the alive affiliates system against changes coming from new implementations.
I'm also responsible for some activities related to Service Management and Transport Management.
I'm also responsible for some activities related to Service Management and Transport Management.
IS Team Leader - SAP Security and Support
I was responsible for ensuring SAP support during Program One implementation, managing of external company, cc budget controlling, close cooperation with key users.
Technical Analyst Project Leader in Technical Project Team
I was responsible for SAP/R3 e-mail Integration with MS Exchange, Radio Frequency Bar-code Readers for SAP in Distribution Centres and Finished Goods Warehouse Project, Radio Frequency Bar-code Readers for SAP in Tobacco Buying Stations Project, SAP Basis and UNIX Management project, SAMBA hardware for Data Warehouse project, in services management - HP Open View Service Desk 4.0 tool and ITIL methodology implementation, for Complete Exchange Project, Infrastructure for Buying Station (Agronomy) and Network Infrastructure for QA Laboratory.
Technical Analyst working in End User Support Team
I was responsible for MS-Mail Administration, Help Desk activities, coordination of MS Office 97 migration, memory upgrade in Factory1, MS-Exchange Administration.
IS Specialist
Polarcup Poland Ltd.
A person responsible for application/data base development, network application standardisation, Office Automation and E-mail support, LAN/WAN technology support and development.
I was also responsible for action to solve IS based millennium problems.
I was also responsible for action to solve IS based millennium problems.
IS Consultant
"Qbit" Ltd. Gliwice
A person responsible for implementation of Financial Software.
Edukacja
Computer Science, magisterskie
Uniwersytet Śląski w Katowicach
, magisterskie
Uniwersytet Śląski w Katowicach
