пропозиції роботи
Artur Skalski
Customer Care Specialist
Pruszków,
mazowieckie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
Channel Account Management
Insurance Negotiations
Live Meeting
Managing Meetings
Customer Relationship Management
B2B Sales
Debt Collection
Multitasking & meeting deadlines
Professional Customer Service
Fraud Analysis
B2B, B2C
Marketing B2B
debt collection agreements
Języki
angielski
dobry
Doświadczenie zawodowe
Customer Care Specialist
-Managing the existing portfolio of dedicated Key customers from Poland, Central and Eastern Europe, Balkans
-Maintaining and developing relationships at the highest level with clients, brokers and 3rd parties
-Coordination of customer inquiries to ensure an appropriate level of support
-Proposing the best and unconventional solutions for customers
-Handling cases reported by customers
-Project Managment
-Maintaining and developing relationships at the highest level with clients, brokers and 3rd parties
-Coordination of customer inquiries to ensure an appropriate level of support
-Proposing the best and unconventional solutions for customers
-Handling cases reported by customers
-Project Managment
Customer Care Specialist at Allianz Polska
- customer support
- cooperation with all departments to develop the best solutions for customer
- Policy conditions specialist
- High-level back-office specialists, responsible for changes in Policy conditions and documentation
- cooperation with all departments to develop the best solutions for customer
- Policy conditions specialist
- High-level back-office specialists, responsible for changes in Policy conditions and documentation
Junior Customer Care Specialist at Allianz Polska
-cooperation with external companies to develop the best solutions for customers
-monitoring, analyze and register queries/request car prechecks after policy purchase
-new employees mentoring
-BackOffice
-associate Supervisor
-Customer support
-A tester of new application and redesign
-Member of project Lean implementation
-Annual competition research
-Sales
-monitoring, analyze and register queries/request car prechecks after policy purchase
-new employees mentoring
-BackOffice
-associate Supervisor
-Customer support
-A tester of new application and redesign
-Member of project Lean implementation
-Annual competition research
-Sales
Associated sales specialist at Allianz Polska
- Active B2C and B2B policy sales (Travel insurance, Vehiacle insurance, Real estate insurance)
Consultant
- Policy sales (travel, vehiacle and real estate insurance)
- customer support
- customer support
Sales
- visual merchandising
- sales
- deliveries
- account reports after each sales day
- invoicing
- sales
- deliveries
- account reports after each sales day
- invoicing
Edukacja
Graphics, licencjackie
Społeczna Akademia Nauk
Tourism, licencjackie
Wyższa Szkoła Ekonomiczna w Warszawie
Specjalizacje
Obsługa klienta
Finanse/Bankowość/Ubezpieczenia
Obsługa klienta
Usługi profesjonalne
Transport/Spedycja
Zarządzanie transportem/spedycją
Ubezpieczenia
Analizy/Ryzyko/Aktuariat
Ubezpieczenia
Inne
Zainteresowania
Cycling to work :) rock&roll, drawing.
Organizacje
Volunteering in the guard for animals in Grodzisk Mazowiecki
