Artur Grzelak

• worked independently;
• creating reports;
• performed a variety of duties;
• provide excellent customer service and provide answers to client questions within set standards;
• working with data protection standards;
• complete all required documentation to meet client needs;
• follow-through on customer inquiries, requests or complaints;
• resolve issues promptly;
• act as a subject matter expert for IT support;
• dealing with English speaking clients.

• working independently;
• upholsting wide range of furnitures;
• helping with packing.

• responsible for maintaining contacts with clients;
• worked independently;
• performed a variety of duties;
• cleaning the reception area.

• worked independently;
• creating reports;
• performed a variety of duties;
• provide excellent customer service and provide answers to client questions within set standards;
• working with data protection standards;
• attain sales goals by turning phone inquiries into sales opportunities by making an active attempt to cross sell the full range of bank products and services to meet clients’ needs;
• use effective sales and inbound/outbound telephone techniques to solidify and build client relationships;
• complete all required documentation to meet client needs;
• follow-through on customer inquiries, requests or complaints;
• resolve issues promptly;
• act as a subject matter expert for Credit Cards and suport;
• dealing with English speaking clients.

• responsible for maintaining contacts with clients;
• worked independently;
• responsible for training the new employees;
• performed a variety of duties;
• managed a small team of co-workers;
• exploration and acquisition bids, sale, rental of real estate;
• preparing and publishing gained listings in the media (image processing and preparing descriptions of the property);
• assisting and advising clients in buying, selling, renting properties;
• direct service customers, providing information on offers and their presentation in the field;
• completing documents required for the transaction;
• coordination of the work of new employees;
• training new employees;
• constant monitoring of the market at a designated site;
• building a positive, professional image of the company.

• maintaining good relationships with customers of Plus GSM Network;
• renewing contracts with individual customers and business partners;
• selling new services to existing customers.

Bartender/Manager on OFF Festival in Katowice 2009-2014
Bartender/Manager on TAURON New Music Festival in Katowice 2012-2014

• responsible for high level customer service;
• responsible for training the new employees;
• performed a variety of duties;
• managed a small team of co-workers;
• responsible for hiring new employees (Tauron only);
• the preparation of the gastronomic part of festival;
• spreading rollbars, refrigerators, sorting and separation of goods;
• taking care of the current supply;
• coordinating the work of subordinate team;
• service foreign clients;
• control the quality of service;
• cleaning the area after festival and packing staff.

• responsible for maintaining contacts with clients;
• creating reports;
• performed a variety of duties;
• managed a small team of co-workers;
• active exploration and acquisition bids, sale, rental of real estate;
• preparing and publishing gained offers in the media (image processing and preparing descriptions of the property);
• assisting and advising clients in buying, selling, renting properties;
• direct customer service, information on offers and their presentation in the field;
• completing documents required for the transaction - after 6 months coordinating the work of new employees (including participation in recruitment and help in training);
• constant monitoring of the market at a designated area;
• building a positive, professional image of the company.

• responsible for maintaining contacts with business clients;
• creating reports;
• seling the company's products by phone;
• acquiring new customers;
• supervision of installation at the customer service;
• acquiring new customers;
• renewing contracts and the sale of premium packages;
• order entry, working with system orders;
• supervision of installation at the customers place.

• responsible for maintaining contacts with clients;
• creating the UE training project and participation in it;
• assisting in training;
• work durring daily studies;
• develop training offer design and its advertising on the Internet;
• recruitment for training (350 people);
• carrying out the project documentation and reports.

-logistyka stanowisk pracy dla punktów obsługi klienta,
-uzupełnianie towaru przy stanowiskach; nadzór nad zatowarowaniem,
-obsługa klienta,
-nadzór nad pracą podlegającego zespołu barmanów,
-uprzątanie terenu po imprezie, pakowanie sprzętu, logistyka,