пропозиції роботи
Arek Mikler
DMS, CRM, CMS development and implementation specialist
Bielsko-Biała,
śląskie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
CMS
CRM
Bazy danych
HTML
Joomla
Microsoft Technologies
MySQL
PHP
Web Development
Wordpress
DMS
IT security
MS Office (Words, Excel, Outlook, PowerPoint)
IT audits
Języki
polski
ojczysty
angielski
dobry
hiszpański
podstawowy
Doświadczenie zawodowe
Systems implementation senior specialist
- Dealer Management System (DMS) implementation
- Training for system users.
- Service Desk analyst responsible for resolving incoming queries via phone and email.
- Integration between DMS and accounting systems (Comarch ERP XL, Comarch Optima, SAGE Symfonia).
- Configuring of the ePARTS online shop and the integration with Allegro and DMS.
- Involved personally in presentations at Headquarters for boards of Automotive brands including RENAULT (using English Language), JOHN DEERE (using English Language), FCA, PSA, YAMAHA, KAWASAKI, MAZDA, SUBARU, HYUNDAI.
- Taking a part in the DMS certification process according to Renault standards on a Country and European level.
- Training for system users.
- Service Desk analyst responsible for resolving incoming queries via phone and email.
- Integration between DMS and accounting systems (Comarch ERP XL, Comarch Optima, SAGE Symfonia).
- Configuring of the ePARTS online shop and the integration with Allegro and DMS.
- Involved personally in presentations at Headquarters for boards of Automotive brands including RENAULT (using English Language), JOHN DEERE (using English Language), FCA, PSA, YAMAHA, KAWASAKI, MAZDA, SUBARU, HYUNDAI.
- Taking a part in the DMS certification process according to Renault standards on a Country and European level.
Owner
Projekt.Net
- Creating websites based on CMS
- Administration and development of customers websites
- Creating Allegro templates
- IT consulting in CRM area
- Administration and development of customers websites
- Creating Allegro templates
- IT consulting in CRM area
Leader of training preparation team
- Responsible for all processes related to the preparation of training (in open and dedicated form).
- Promotion and e-marketing.
- Communication with difficult clients and problem solving.
- Preparing new offers for key customers.
- Head of team work.
- Promotion and e-marketing.
- Communication with difficult clients and problem solving.
- Preparing new offers for key customers.
- Head of team work.
Key projects coordinator
- Implementation of new CRM solution with data consolidation with different sources.
- Coordination and organisation of training projects for key customers.
(e.g. Two training projects for the Polish Ministry of Regional Development for 1100 listeners. A total sum of 1.1 mln PLN)
- E-marketing and company promotion on the Internet.
- Administration of all IT systems and tools in Ekologus including web sites based on CMS (Joomla, Wordpress).
- Preparation of a new Company website.
- Fully knowledgeable in personal data protection and IT security.
- Software license management.
- Coordination and organisation of training projects for key customers.
(e.g. Two training projects for the Polish Ministry of Regional Development for 1100 listeners. A total sum of 1.1 mln PLN)
- E-marketing and company promotion on the Internet.
- Administration of all IT systems and tools in Ekologus including web sites based on CMS (Joomla, Wordpress).
- Preparation of a new Company website.
- Fully knowledgeable in personal data protection and IT security.
- Software license management.
Leader of training preparation team
- Responsible for all processes related to the preparation of training (in open and dedicated form).
- Promotion and e-marketing.
- Negotiating with difficult clients and problem solving.
- Leading team work and interviews with new employees.
- Promotion and e-marketing.
- Negotiating with difficult clients and problem solving.
- Leading team work and interviews with new employees.
Auditors assistant - IT specialist
- Assistance in preparing IT audits.
- Sales of software for audits.
- Heavily involved in preparing training involving audits and software licensing.
- Administration of website for auditors (more than 3000 users).
- Technical support for the training preparation team.
- Implementing IT solutions in support of communication involving customers and team.
- IT consulting for customers.
- Sales of software for audits.
- Heavily involved in preparing training involving audits and software licensing.
- Administration of website for auditors (more than 3000 users).
- Technical support for the training preparation team.
- Implementing IT solutions in support of communication involving customers and team.
- IT consulting for customers.
Szkolenia i kursy
COURSES AND TRAINING
Certyfication:
ISO 27001 Internal Auditor - SGS Poland No 2010/27001_AW/EU/997
Information Security Administrator – SGS Poland 19.12.2009 Krakow
Software Licensing Auditor - BTC Business & Technology Consulting 481/POKL2009
IT training:
ISO 27001 Lead Auditor - SGS United Kingdom Ltd. No SGS/SSCE/ISMSLAC/511043/F/2005
Information Security System complies with ISO 27001 - Audyt.Net Polska – 17.11.2008, Wrocław
Planning and implementation of auditing in the IT area- Audyt.Net Polska – 11.12.2007, Zakopane
Information security policy preparation - Audyt.Net Polska – 2.03.2007, Krakow
Interpersonal skills training:
Professional customer service – NoweIdee 27.10.2009
Internal interpersonal skills training for the Ekologus Group workers
Others
Driving license (category B).
Completed a course in fire safety and safe evacuation.
TRAINING COURSES AS COACH:
Over 100 all-day training of Dealer Management System (CRM, BI, Controlling) for:
Automotive headquaters boards as: RENAULT using English Language), JOHN DEERE (using English Language), FCA, PSA, YAMAHA, KAWASAKI, MAZDA, SUBARU, HYUNDAI.
Owners of the FIAT dealerships – more than 120 listeners (Warsaw, August 2013)
Owners and CEO of IVECO dealerships – 80 listeners (Bielsko-Biala, September 2013)
Owners and boards of MAZDA dealerships – 50 listeners (Czeladz, Warsaw, July 2015)
IT specialists and leaders of car sales, after-sales and warehouse – more than 500 listeners
“Elements of information security policy - recognition, scanning and intrusion methods”
(Katowice, May 2007)
“Software legacy audit in practice” about 60 listeners – internal auditors from ZUS- National Insurance Institution (Warsaw, June 2007)
“Content Management System” – (Katowice, January 2009)
“IT tools to support the process of issuing periodic assessments of qualifying employees of courts and prosecutors’ offices” – about 6 training (Krakow, Zakopane, Opole, Warsaw, Torun)
Basic and advanced training for ITCube CRM users
Certyfication:
ISO 27001 Internal Auditor - SGS Poland No 2010/27001_AW/EU/997
Information Security Administrator – SGS Poland 19.12.2009 Krakow
Software Licensing Auditor - BTC Business & Technology Consulting 481/POKL2009
IT training:
ISO 27001 Lead Auditor - SGS United Kingdom Ltd. No SGS/SSCE/ISMSLAC/511043/F/2005
Information Security System complies with ISO 27001 - Audyt.Net Polska – 17.11.2008, Wrocław
Planning and implementation of auditing in the IT area- Audyt.Net Polska – 11.12.2007, Zakopane
Information security policy preparation - Audyt.Net Polska – 2.03.2007, Krakow
Interpersonal skills training:
Professional customer service – NoweIdee 27.10.2009
Internal interpersonal skills training for the Ekologus Group workers
Others
Driving license (category B).
Completed a course in fire safety and safe evacuation.
TRAINING COURSES AS COACH:
Over 100 all-day training of Dealer Management System (CRM, BI, Controlling) for:
Automotive headquaters boards as: RENAULT using English Language), JOHN DEERE (using English Language), FCA, PSA, YAMAHA, KAWASAKI, MAZDA, SUBARU, HYUNDAI.
Owners of the FIAT dealerships – more than 120 listeners (Warsaw, August 2013)
Owners and CEO of IVECO dealerships – 80 listeners (Bielsko-Biala, September 2013)
Owners and boards of MAZDA dealerships – 50 listeners (Czeladz, Warsaw, July 2015)
IT specialists and leaders of car sales, after-sales and warehouse – more than 500 listeners
“Elements of information security policy - recognition, scanning and intrusion methods”
(Katowice, May 2007)
“Software legacy audit in practice” about 60 listeners – internal auditors from ZUS- National Insurance Institution (Warsaw, June 2007)
“Content Management System” – (Katowice, January 2009)
“IT tools to support the process of issuing periodic assessments of qualifying employees of courts and prosecutors’ offices” – about 6 training (Krakow, Zakopane, Opole, Warsaw, Torun)
Basic and advanced training for ITCube CRM users
Edukacja
Master of Computer Science and Econometrics, magisterskie
University of Economics in Katowice
Specjalizacje
Internet/e-Commerce/Nowe media
Tworzenie stron WWW/Technologie internetowe
IT - Administracja
Administrowanie systemami
IT - Administracja
Bezpieczeństwo/Audyt
IT - Administracja
Wsparcie techniczne/Helpdesk
IT - Rozwój oprogramowania
Zarządzanie IT
Zainteresowania
CRM, CMS, IT security, MTB, sauna, skiing.
Inne
IT & OTHERS SKILLS
Programming:
- good knowledge of HTML/XHTM, PHP 4/5
- intermediate knowledge of SQL
- basic knowledge of C/C#, CSS, bash, action script
WEB developing
- very good knowledge of Joomla, Wordpres and Yootheme extensions
- good knowledge of phpBB, PHP-Nuke, GeekLog
OS and IT architecture:
- very good knowledge of Windows XP/7/8
- good knowledge of Windows Server 2008/2012
- basic knowledge of UNIX/LINUX
- good knowledge of Windows Phone, Android
Database:
- good knowledge of MySQL, Firebird
- intermediate knowledge of SQL Server 2008
Networks
- good knowledge of wireless routing
- good knowledge of remote access capabilities (RDP, VPN, OpenVPN, Cisco VPN)
Software
- expert knowledge of JBR DMS – dealer management system
- very good knowledge of Microsoft Office, IB Expert, IT Cube CRM, Sugar CRM, Adobe Dreamweaver, Adobe Flash
- good knowledge of Adobe Fireworks, GIMP
- intermediate knowledge of accounting systems: Comarch ERP XL, Comarch Optima, SAGE Symfonia
Others IT skills
- very good knowledge of e-marketing tools (mailing, faxing, SMS, VoIP etc)
- intermediate knowledge of SEO/SEM, AdWords, Google merchant
Interpersonal skills
Negotiations, team management, time organisations, creating an offer based on benefits and dealing with difficult clients.
Others skills
- very good knowledge of all business and IT processes in the automotive area (Vehicle sales, after-sales services, warehouse management, customer relationship management and controlling.
- good knowledge of Polish public procurement law, personal data protection law and managing projects co-financed from European Union funds.
- intermediate knowledge of accounting and accounting systems integration.
Programming:
- good knowledge of HTML/XHTM, PHP 4/5
- intermediate knowledge of SQL
- basic knowledge of C/C#, CSS, bash, action script
WEB developing
- very good knowledge of Joomla, Wordpres and Yootheme extensions
- good knowledge of phpBB, PHP-Nuke, GeekLog
OS and IT architecture:
- very good knowledge of Windows XP/7/8
- good knowledge of Windows Server 2008/2012
- basic knowledge of UNIX/LINUX
- good knowledge of Windows Phone, Android
Database:
- good knowledge of MySQL, Firebird
- intermediate knowledge of SQL Server 2008
Networks
- good knowledge of wireless routing
- good knowledge of remote access capabilities (RDP, VPN, OpenVPN, Cisco VPN)
Software
- expert knowledge of JBR DMS – dealer management system
- very good knowledge of Microsoft Office, IB Expert, IT Cube CRM, Sugar CRM, Adobe Dreamweaver, Adobe Flash
- good knowledge of Adobe Fireworks, GIMP
- intermediate knowledge of accounting systems: Comarch ERP XL, Comarch Optima, SAGE Symfonia
Others IT skills
- very good knowledge of e-marketing tools (mailing, faxing, SMS, VoIP etc)
- intermediate knowledge of SEO/SEM, AdWords, Google merchant
Interpersonal skills
Negotiations, team management, time organisations, creating an offer based on benefits and dealing with difficult clients.
Others skills
- very good knowledge of all business and IT processes in the automotive area (Vehicle sales, after-sales services, warehouse management, customer relationship management and controlling.
- good knowledge of Polish public procurement law, personal data protection law and managing projects co-financed from European Union funds.
- intermediate knowledge of accounting and accounting systems integration.
Grupy
Auditorzy Systemów Zarządzania
Grupa osób związanych z auditowaniem Systemów Zarządzania takich jak ISO 9001, ISO 14001, PN-N/OHSAS 18001, ISO 27001, ISO/TS 16949, ISO 22000 (IFS, BRC), ISO 13485, ISO/IEC 17025, IRIS itp.
audyt
Audyt wewnętrzny i zewnętrzny, audyt wykorzystania środków UE, egzaminy i certyfikaty w audycie.
Bezpieczeństwo i audyt IT www.locos.pl
Bezpieczeńtwo i Audyt IT ( www.locos.pl ) to grupa dla wszystkich zainteresowanych tematyką bezpieczeństwa, kontroli (audytu) bezpieczeństwa.
Bezpieczeństwo IT -- IHACK.pl
Bezpieczeństwo danych w Internecie spędza sen z powiek specjalistom i przeciętnym użytkownikom. Każdy z nas może niespodziewanie stać się ofiarą ataku hakera.
A tu mamy wielu hakerów wśr&oac
Biznesowe Bazy danych - B2B
Biznesowe bazy danych, brokerzy, call center, mailing, emailing, telemarketing, direct marketing, data mining.
BUDOWNICTWO PASYWNE
Grupa dla nieprzekonanych i poszukujących odpowiedzi na dręczące pytania - wyłącznie merytorycznie - żadnej promocji i reklamy
Business IT
Grupa firm branży IT / INTERNET. Liderzy i Eksperci. Wydarzenia branżowe rynku IT (B2B). Zarządzanie IT, badanie IT, startupy IT, technologia IT, internet IT, ebiznes IT.
CRM
CRM - to nawet notes Pani Kasi ze spozywczaka ;]
Poza tym: narzedzia, strategie i przede wszystkim - eksperci.
