Anna Rzeszowska

- Managing IT projects to meet the needs of business within agreed SLAs, time and budget
- Projects planning and reporting, mitigating risks and issues, identifying and managing stakeholders relationships
- Managing international matrix teams (including different time zones) to deliver project objectives
- Building relationship and ensuring effective communication with all stakeholders, including internal clients and external vendors
- Working as a single point of contact between business and technical teams
- Following PMO processes and procedures
- Using waterfall or Agile (Scrum) methodology
- Reviewing processes for improvements (including automations)
- Training new employees and trainees

- Business process review and optimization (including tools) – e.g. testing process, documentation flow
- Preparing UML based graphical presentations of the processes and improvements
- Project documentation review for quality
- Preparing weekly and monthly reports of team performance

- Preparing and managing requirements for new system releases, based on gathered requirements and performed business analysis
- Preparing documentation e.g. functional specifications, test cases
- Performing Project Management Office tasks including change and risk management, planning, reporting, assuring prepared documentation complies with project management policies
- Preparing daily, weekly and monthly reports for program’s steering committee
- Preparing tools for detailed test planning and information flow automation, based on MS Excel and VBA
- Coordinating operational readiness tests for a new business unit
- Performing system tests and controlling quality of implemented changes
- Business owner and administrator for Altair (digital documentation mgmt system) and DiMon (AML system), providing i.e. IT support including developing workarounds for known issues
- Designing departmental internal controls, including SAS70
- Business process modeling, preparing procedures
- Preparing end-user manuals and an internal newsletter
- Developing and testing reports according to business needs
- Delivering employee training – MS Excel and SQL basics
- Implementing UML – based modeling within the business unit

Tools: MS Office, VBA, Rational RequisitePro, Oracle SQL Developer, Business Objects XI, UML