Anna Olszewska

• Planning and implementation of marketing activities
• Customer relationship managment
• Development of copyright information and promotion materials
• Social Media marketing campaigns and day-to-day activities
• Managing files

• Complete initial customer set-up in systems
• Prepare schedules and generate documents
• Review documentation provided by customer
• Support testing of new system releases as requested
• Respond to customer queries and complaints in a timely and tracked manner
• Submit invoices to accounts payable to pay vendors and suppliers for equipment
• Administer add-on or follow on business
• Ensures that process offered to the Customer is compliant with Legal, Finance, Pricing, PM requirement

• Development of copyright information, promotion and training materials
• Assisting with all aspects of administrative management,
directory maintenance, logistics, equipment inventory and storage
• Information and promotion activities
• Managing Files

• Planning and implementation of marketing activities within the project
• Coordination of the recruitment process of the project participants
• Development of copyright information, promotion and training
materials
• Organizing and leading recruitment interviews
• Managing Files

• Establishing and maintaining relationships with guests, local hoteliers, excursion agents and travel companies
• Looking after guests and handling client issues
• Accompanying customers on excursions and acting as a guide
• Ensuring the quality of service provision
• Acting as a translator
• Selling and organizing resort excursions and other activities