Umiejętności
Koordynatorzy
Holenderski
Angielski
Języki obce
Niemiecki
Nauczanie jezyka
Procesowanie zamówień
SAP
Obsługa klienta
Języki
niemiecki
biegły
angielski
dobry
niderlandzki
dobry
Doświadczenie zawodowe
Procurement Support Consultant
Orsted
1) providing indirect procurement support,
2)purchase orders creation in SAP (mainly Wind Power area),
3)contact with suppliers from Danmark, Taiwan and US (email/phone),
4)direct contact with PO requisitioners,
5) invoice processing (checking taxes, PO’s related to original documentation sent by vendors),
6) supportive role for Operational Purchaser responsible for Germany.
2)purchase orders creation in SAP (mainly Wind Power area),
3)contact with suppliers from Danmark, Taiwan and US (email/phone),
4)direct contact with PO requisitioners,
5) invoice processing (checking taxes, PO’s related to original documentation sent by vendors),
6) supportive role for Operational Purchaser responsible for Germany.
Senior Customer Service Specialist with German
1) senior on projects-responsible for projects/having them closed on time
2) supportive role for CS Coordinator (point of contact with Partners in Germany/Pricing etc.)
3) taking part in recruitment processes
4) workload monitoring-control Quarter and Month-End operations via Inbox monitoring to ensure timely order follow-up
5) working across SSC (different departments), close collaboration with CS Supervisor
6) support Ad Hoc requests related to back office topics
7) back up of the Supervisor/Coordinator- leading/organizing team meetings
8) deliver report analysis (OFI’s)
9) taking part in workshops abroad
2) supportive role for CS Coordinator (point of contact with Partners in Germany/Pricing etc.)
3) taking part in recruitment processes
4) workload monitoring-control Quarter and Month-End operations via Inbox monitoring to ensure timely order follow-up
5) working across SSC (different departments), close collaboration with CS Supervisor
6) support Ad Hoc requests related to back office topics
7) back up of the Supervisor/Coordinator- leading/organizing team meetings
8) deliver report analysis (OFI’s)
9) taking part in workshops abroad
Customer Service Representative with German
1) Providing day-to-day support in Medtronic Order-To-Cash Back Office processes (orders, disputes & credits, etc.) as well as Supply Chain Back Office (automated/simple) processes (cycle count, etc.) through analytical and operational support.
2) Providing a professional level of support to the Front Office staff & medical representatives by processing a broad knowledge of Medtronic products, tools and policies and ability to monitor product & information flows as well as resolving issues.
3) ContributIon to the Medtronic mission and the company goals by establishing customer satisfaction.
4) supportive role for Pricing Team (logging,monitoring and resolving disputes)
5) Sorting all incoming e-mails to dedicated mailboxes covering BO processes
6) supportive role for Customer Service Coordinator
7) providing trainings for new joiners (subject-matter expert)
8 )taking part in MDT Business Continuity Plan (BCP champion)
2) Providing a professional level of support to the Front Office staff & medical representatives by processing a broad knowledge of Medtronic products, tools and policies and ability to monitor product & information flows as well as resolving issues.
3) ContributIon to the Medtronic mission and the company goals by establishing customer satisfaction.
4) supportive role for Pricing Team (logging,monitoring and resolving disputes)
5) Sorting all incoming e-mails to dedicated mailboxes covering BO processes
6) supportive role for Customer Service Coordinator
7) providing trainings for new joiners (subject-matter expert)
8 )taking part in MDT Business Continuity Plan (BCP champion)
Customer Service EBS Coordinator GALP
-creating reports regarding customer's returns and monthly KPI
- running monthly calls with the region
- managing and checking the workload in the team
- directly contact with teams in DE, AT and CH
- supporting the local team in case of daily duties
- running OPR's with GALP team members
- taking part in Stanley leadership programm for Europe (since December 2013)
- running monthly calls with the region
- managing and checking the workload in the team
- directly contact with teams in DE, AT and CH
- supporting the local team in case of daily duties
- running OPR's with GALP team members
- taking part in Stanley leadership programm for Europe (since December 2013)
Szkolenia i kursy
computer literate, good knowledge of Windows Vista/XP
working knowledge of SAP
very good knowledge of Microsoft Office
driving license (category: B)
Pedagogical Training Certificate
Camp Counselor Training Certificate (2011)
Touch Typing Certificate
working knowledge of SAP
very good knowledge of Microsoft Office
driving license (category: B)
Pedagogical Training Certificate
Camp Counselor Training Certificate (2011)
Touch Typing Certificate
Edukacja
Specjalizacje
Edukacja/Szkolenia
Szkoły
Zainteresowania
Languages, music, tourism, sport, literature
Grupy
Uniwersytet Warszawski
Uniwersytet Warszawski, założony w 1816 roku, jest największą polską
uczelnią i jednocześnie jedną z najlepszych w kraju.