пропозиції роботи
Anna Izdebska
:-)
Warszawa,
mazowieckie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Języki
angielski
biegły
Doświadczenie zawodowe
Workforce Management Team Supervisor
- creating forecasts and support plans for Operations Teams,
- reviewing SLA, targets and outputs,
- creating recommendations for management about: capacity needs and free resources, process improvements,
-implementing and maintaining Cross Training in Operations,
-managing people, take care about their development & performance,
-participating in organising Operations events related to employee engagement.
- reviewing SLA, targets and outputs,
- creating recommendations for management about: capacity needs and free resources, process improvements,
-implementing and maintaining Cross Training in Operations,
-managing people, take care about their development & performance,
-participating in organising Operations events related to employee engagement.
SLA Coordinator
- monitoring Onboarding Department SLA's and customer application flow ,
- preparing forecasts and capacity plans for all Onboarding teams,
- respond and resolve complex sales complaints and queries,
- organize and lead Operations review meetings, to enhance the cooperation between teams,
- collect data, analyze and prepare reports for management,
- advise to local management if any changing needs related to customer base and recommend process changes to accommodate customer requirements.
- preparing forecasts and capacity plans for all Onboarding teams,
- respond and resolve complex sales complaints and queries,
- organize and lead Operations review meetings, to enhance the cooperation between teams,
- collect data, analyze and prepare reports for management,
- advise to local management if any changing needs related to customer base and recommend process changes to accommodate customer requirements.
Quality Assurance Specialist
- providing complete verification of Elavon merchants contracts,
- evaluate applications for company policies,
- processing agreements in internal and external databases,
- contact with partners and Sales Department to receive additional informations about contracts,
- support other departments with reports and other tasks.
- evaluate applications for company policies,
- processing agreements in internal and external databases,
- contact with partners and Sales Department to receive additional informations about contracts,
- support other departments with reports and other tasks.
junior underwriting and customer care specialist
- providing complete verification of Elavon merchants contracts,
- evaluate applications for company policies,
- processing agreements in internal and external databases,
- contact with partners and Sales Department to receive additional informations about contracts,
- support other departments with reports and other tasks.
- evaluate applications for company policies,
- processing agreements in internal and external databases,
- contact with partners and Sales Department to receive additional informations about contracts,
- support other departments with reports and other tasks.
specialist in Marketing Department
- writing press releases and texts for websites,
- updating main page about products and prices,
- assisting in Customer Service Department.
- updating main page about products and prices,
- assisting in Customer Service Department.
specialist in Customer Service Department
- sending and receiving correspondence, orders and documents,
- verifying customers complaints about price and quantity,
- liaison with other departments to ensure proper communication and documents flow,
- preparing reports about Service Level.
- verifying customers complaints about price and quantity,
- liaison with other departments to ensure proper communication and documents flow,
- preparing reports about Service Level.
Szkolenia i kursy
- Driving licese cat. B,
- Presentation skills,
- Effective meetings,
- Communication with assertiveness
- Presentation skills,
- Effective meetings,
- Communication with assertiveness
Edukacja
zarządzanie, specjalność: komunikacja strategiczna w marketingu, magisterskie
Wyższa Szkoła Zarządzania - The Polish Open University
reklama i marketing, licencjackie
Wyższa Szkoła Zarządzania w Warszawie - The Polish Open University
filologia polska, licencjackie
Uniwersytet Kardynała Stefana Wyszyńskiego w Warszawie
Specjalizacje
Sprzedaż - FMCG
Artykuły spożywcze/Alkohol/Tytoń
Grupy
Wyższa Szkoła Zarządzania / Polish Open University
W POU nie dajemy recept. Uczymy jak nawigować wśród praktyki i teorii zarządzania oraz jak sprostać wyzwaniom, które stoją przed współczesnymi menedżerami.
Business Marketing
Marketing Sekrety. Social Media Marketing. Marketing wirusowy, marketing szeptany, event marketing, experiential marketing, guerilla marketing, marketing doświadczeń, content marketing.
Dr. House
Dr. Gregory House jest obdarzonym genialną intuicją diagnostykiem. Cyniczny, szczery do bólu, cieszący się złą sławą - pomimo uzależnienia od środków przeciwbólowych na bazie opium, niezwykły obserwat
Komunikacja werbalna i niewerbalna
Graffiti, pismo ,rysunek , reklamy wizualne ,gest ,ubiór interpretowane w/g metody projekcji używanej w psychologii klinicznej.
Marketingowcy i PRowcy idą z GoldenLine na...
Co jakiś czas GoldenLine będzie miało dla swoich użytkowników zainteresowanych szeroko pojętym marketingiem i PR-em wejściówki na wydarzenia branżowe (szkolenia, seminaria, konferencje, itd.).
