Anna Fedorowicz

Admit patients onto PIMS system & update any new / changed patient details
Printing & collating of paperwork for next days admissions
Dealing with theatre requests from the consultants
Dealing with booking forms from the secretaries; putting them onto PIMS System
Retrieve & prepare patient notes
Process paperwork for patient bookings and send the relevant information to patients before admission
To liaise with sponsoring bodies, including Embassies, regarding patient sponsorship
Deal with general telephone enquiries from patients,consultants.secretaries, insurance companies ie AXA, BUPA, Vitality, CIGNA
To be responsible for the replenishing of office supplies 
Liaise with patients, consultants, third parties,insurance companies and the general public on all aspects of admission (out-patients, in-patients and long stays patients) 
To check credit and medical insurance cover 
Maintain accurate and up to date information on the databases on PIMS 
Answer telephone and written enquiries
Manage admissions - admit patients, deal with deposits/medical insurance, arranging ambulance for medical patients
Dealing with patients by updating registrations forms and data protections;admiting patients to their rooms;collecting payments via phone or at the from of the receptions

Day to day sales activities, quotations (via Vendo Program), presentations, seminars
and exhibitions (ie Lean exhibition in Poland 2014); cold calling, account management, diary management and staff training in Poland
All the above was achieved whilst working towards to the companies’ sales targets, implementing strategies to help me and others; brought on new team members, which involved coaching and being their mentor
Order processing
Dealing with samples requests
Responsible for creating a new product cataloug for English speaking customers
Updating sales processes in CRM Program

 responsible for planning and organising diaries of 19 UK’s clinics.
 making decisions; team work
 scheduling doctors’ and optometrists’ diaries via „Optic“ program
 looking after all documentations (insurance, agreements)
 dealing with invoices (authorisation, correction, checks)
 using a very good phone manner and communication
 writing announcements, letters, e-mails,
 working with Microsoft Word, Excel; Sage graphs, tables, using creativity
 co-operation during the meetings; attending meetings
 business trips ie: Optoms meetings in Birmingham