пропозиції роботи
Anna Banicka
Expert in Customer Order Management
Bydgoszcz,
kujawsko-pomorskie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Języki
angielski
biegły
hiszpański
biegły
francuski
dobry
Doświadczenie zawodowe
Expert in Customer Order Management
• Implement training programs for new joiners
• Provide training according to needs
• Design and build training courses
• Process and capability built to support new projects
• Detailed reporting
• Managing Team Members
• Cooperation with the key clients of Alcatel-Lucent
• Internal/external international conference calls related to the projects
• Migration planning and scheduling
• Provide training according to needs
• Design and build training courses
• Process and capability built to support new projects
• Detailed reporting
• Managing Team Members
• Cooperation with the key clients of Alcatel-Lucent
• Internal/external international conference calls related to the projects
• Migration planning and scheduling
Order Manager in 3rd Party Team
• Access circuits delivery supervisor
• Supplier management
• Maintain proper information flow between ALU team and telco/supplier team
• Issues resolution (technical) and escalations handling
• Supplier management
• Maintain proper information flow between ALU team and telco/supplier team
• Issues resolution (technical) and escalations handling
Order Manager
• Cooperation with the key clients of Alcatel-Lucent
• Resolving any order issues with the project engineer or the customer
• Inputting of all customer data into the order management systems
• Validation of customer order data
• Resolving any order issues with the project engineer or the customer
• Inputting of all customer data into the order management systems
• Validation of customer order data
Expert Financing & Administration
The University of Humanities and Economics in Lodz, Department in Bydgoszcz
Verify that transactions comply with financial policies and procedures, Prepare, verify, and process invoices and coding payment documents; manage the office, manage the project
Szkolenia i kursy
COURSES
2011 Excel in management (EFS, New knowledge-new skills, UTP)
2010 computer training course for European Computer Driving Licence (EFS, Reference pivotal for you, IPT)
2010 business and office English (EFS, Reference pivotal for you, IPT)
2009/2010 A sustainable Baltic region (UTP & Uppsala University)
2007 course of Spanish (Centro de Lenguas Modernas, UGR)
TRAININGS
2011 Interpersonal Communication and negotiation (EFS, Reference pivotal for you, IPT)
2011 Organization of time work (EFS, Reference pivotal for you, IPT)
2011 Works council (EFS, Reference pivotal for you, IPT)
2011 How to fight with stress (EFS, New knowledge-new skills, UTP)
2010 Assertiveness (EFS, Academy of e-signature, UTP)
2010 E-Signature (EFS, Academy of e-signature, UTP)
2010 Promotion & PPR (Socrates/Erasmus, Univerista degli Studi di Bari)
CERTYFICATE
2011 TOEIC (listening & reading,)
2011 ECDL
2010 PROJECT MANAGER
2011 Excel in management (EFS, New knowledge-new skills, UTP)
2010 computer training course for European Computer Driving Licence (EFS, Reference pivotal for you, IPT)
2010 business and office English (EFS, Reference pivotal for you, IPT)
2009/2010 A sustainable Baltic region (UTP & Uppsala University)
2007 course of Spanish (Centro de Lenguas Modernas, UGR)
TRAININGS
2011 Interpersonal Communication and negotiation (EFS, Reference pivotal for you, IPT)
2011 Organization of time work (EFS, Reference pivotal for you, IPT)
2011 Works council (EFS, Reference pivotal for you, IPT)
2011 How to fight with stress (EFS, New knowledge-new skills, UTP)
2010 Assertiveness (EFS, Academy of e-signature, UTP)
2010 E-Signature (EFS, Academy of e-signature, UTP)
2010 Promotion & PPR (Socrates/Erasmus, Univerista degli Studi di Bari)
CERTYFICATE
2011 TOEIC (listening & reading,)
2011 ECDL
2010 PROJECT MANAGER
Edukacja
Project Management and Evaluation, studia podyplomowe
University of Technology and Life Sciences
Political Science , magisterskie
Universidad de Granada
Political Science , journalism, european integration, magisterskie
Kazimierz Wielki University in Bydgoszcz
Specjalizacje
Zakupy
IT/Telekomunikacja
