пропозиції роботи
Anita Gawęcka
Manager
Kraków,
małopolskie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Doświadczenie zawodowe
Specjalista do spraw zarządzania w przedsiębiorstwie
Stella
Organization, coordination, monitoring of current business processes within Collection
tasks in telecommunication sector. New solutions implementations. Setting goals on a monthly basis. Statistics analysis and monthly report preparation. Providing queries escalations resolution (difficult clients).
tasks in telecommunication sector. New solutions implementations. Setting goals on a monthly basis. Statistics analysis and monthly report preparation. Providing queries escalations resolution (difficult clients).
Team Leader, Collection & Receivables Unit, US Project
Leading the delivery team of 13-15 to deliver high quality, professional and proactive
day to day service for the Client; Managing the team workload in order to adjust team goals to monthly
changes in portfolio. Setting team's goals and leading team's performance reviews. Other.
day to day service for the Client; Managing the team workload in order to adjust team goals to monthly
changes in portfolio. Setting team's goals and leading team's performance reviews. Other.
In charge of Team Leader, US Project
Supporting the Project Assistant Manger. Managing the team workload in order to
adjust team goals. Encouraging cooperation, teamwork and knowledge sharing. Providing team members with coaching to assure process team training requirements are satisfied.
adjust team goals. Encouraging cooperation, teamwork and knowledge sharing. Providing team members with coaching to assure process team training requirements are satisfied.
Transition Leader - Washington, US
Workshops with Client in Washington, US & remote transition for Asia-Pacific region.
New standard process alignment; Leading live workshops with international Client, Procedure and process map preparation and validation; training with Client; process standarization & stabilization.
New standard process alignment; Leading live workshops with international Client, Procedure and process map preparation and validation; training with Client; process standarization & stabilization.
Senior Accountant Collection, Receivables, US Project
Supporting Team Leader; Providing support in resolving difficult cases, Proposing & leading trainings for new joiners, Teleconferences with Client on ad hoc basis; Proposing queries escalations resolution; Reviewing and updating procedure;Coordination of the administrative issues
Accountant, US Project
Transition of Collection Processes in US
Knowledge of new processes adopting; Procedure preparation; Training new team members on new scope;
Accountant, US Project
Collecting payments from US based clients; Investigation on accounts; Contacting with clients; Reviewing & updating procedure; Supporting Team Leader;
Junior Accountant, US Project
Contact with US Clients by phone & e-mail in the process of collections, Queries resolution,
Szkolenia i kursy
PROFESSIONAL TRAININGS:
2014
Skuteczna taktyka windykacyjna oraz poznanie istotnych zapisów przy zawieraniu umów cywilnoprawnych
2012
Process Development Training
Recruitment Process Training
Leadership Academy Workshops
2011
Introduction to Leadership
2010
Excel Advance Workshops,
Business etiquette,
Auto presentation skills,
Collection techniques,
2009
Communication, Task Management and Effectiveness training,
Influencing Skills for Collectors training,
Train the Trainer - Introductory,
Assertiveness course,
2008
Excel Training,
English Courses,
Customer Care Courses,
Basic Accounting Courses,
2014
Skuteczna taktyka windykacyjna oraz poznanie istotnych zapisów przy zawieraniu umów cywilnoprawnych
2012
Process Development Training
Recruitment Process Training
Leadership Academy Workshops
2011
Introduction to Leadership
2010
Excel Advance Workshops,
Business etiquette,
Auto presentation skills,
Collection techniques,
2009
Communication, Task Management and Effectiveness training,
Influencing Skills for Collectors training,
Train the Trainer - Introductory,
Assertiveness course,
2008
Excel Training,
English Courses,
Customer Care Courses,
Basic Accounting Courses,
Edukacja
Financial Accounting Postgraduate Study, studia podyplomowe
AGH University of Science and Technology, Krakow, Poland.
Institute of Geology, Geochemistry & Environmental Engineering; Master Engineering Geology honors degree., magisterskie
AGH University of Science and Technology, Krakow, Poland
Zainteresowania
Painting, Make Up (Professional Maku Up Artist, Sodispar, Make Up School), Movies, Reading, Travelling, Handmade
Inne
Extensive knowledge of Word, Excel, PowerPoint, System knowledge – APAC/CESAR advanced, SAP/ARiES/FSCD advanced, Visio, Mainframe advanced, Lotus Notes advanced, Driving Licence: Cat.B
BUSINESS SKILLS:
6-year experience in US accounting;
4-year experience in coordinating team work;
Very good analytical skills;
Query resolution;
Attention to details;
Client focused attitude,
Multitasking,
Experience in teleconferences with Clients;
Experience in transition and creating process documentation
PERSONAL SKILLS:
Very good communication skills;
Well organized;
Focused on details;
Fast learner;
Proactive in finding solutions;
Details oriented;
Very high level of responsibility;
Self motivated;
Strong analytical skills and problem solving;
BUSINESS SKILLS:
6-year experience in US accounting;
4-year experience in coordinating team work;
Very good analytical skills;
Query resolution;
Attention to details;
Client focused attitude,
Multitasking,
Experience in teleconferences with Clients;
Experience in transition and creating process documentation
PERSONAL SKILLS:
Very good communication skills;
Well organized;
Focused on details;
Fast learner;
Proactive in finding solutions;
Details oriented;
Very high level of responsibility;
Self motivated;
Strong analytical skills and problem solving;
Grupy
Akademia Górniczo-Hutnicza im. Stanisława Staszica w Krakowie
Akademia Górniczo-Hutnicza to jedna z najlepszych i najbardziej renomowanych polskich uczelni, od lat zajmująca czołowe miejsca w rankingach szkół wyższych. Przoduje w dziedzinie nowocze
