пропозиції роботи
Aneta Kulińska
Customer Serviuce Advisor, Capgemini Polska Sp. z o.o.
Kraków,
małopolskie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Doświadczenie zawodowe
Incident Manager
Incident Manager role at global ITIL based Service Desk
• End to end management of critical outages and Major Incidents
• Coordinating work and managing information flow between support teams
• Chairing conference calls
• Communicating and distributing outage bulletins to the Client
• Single point of contact during maintenance weekends, supporting project managers
• End to end management of critical outages and Major Incidents
• Coordinating work and managing information flow between support teams
• Chairing conference calls
• Communicating and distributing outage bulletins to the Client
• Single point of contact during maintenance weekends, supporting project managers
Edukacja
Filologia Angielska, licencjackie
Uniwersytet Pedagogiczny w Krakowie
Specjalizacje
Finanse/Ekonomia
Doradztwo/Konsulting
