Amadeusz Jakóbczak

• Providing support for network infrastructure as a SPOC for EMEA region.
• Cisco wireless lightweight / autonomous APs management & troubleshooting
• Handling configuration of Proxy servers, managing WPAD scripts for proxies
• DHCP/RADIUS/TACACS servers management in large corporate network environment.
• Taking care of up to date cisco related device IOS versions.
• Fixing network related vulnerabilities
• Troubleshooting WAN connectivity related problems
• Analyzing current network design. Proposing and performing necessary improvements according to design best practices and based on modern Cisco equipment eg. Catalyst 9000 series.

> Pre-sales support for sales departments
> Consultations of SDN solutions
> Preparation of Cisco ACI Design
> Cooperation with vendors, suppliers and subcontractors
> Valuations and calculations of implementation and service costs
> Coordination of preparation commercial offers

> Performing advanced diagnosis on incidents
> Implementing non-standard changes to the environment
> Communicating and consulting with internal and external technical counterparts
> Management of system performance, capacity, service quality
> Participation in and execution of projects
> Designing and implementing network and security systems
> Supporting bid management with technical expertise
> Work independently without supervision
> Execute Life Cycle Management for Campus LAN Network infrastructure components
> Assess compliance to service standards and start actions to mitigate risks in case of deviations

- Member of Global Operations Centre for Siemens customer, supporting over 600 locations- (10000 devices) in 18 countries
- Providing network connectivity from access ports to customer edge router
- Performing advanced diagnosis on incidents
- Call Handling and Ticket Management
- On call duties in 24/7 standby.
- Communicating and consulting with internal and external technical subcontractors and WAN providers.
- Participated in the service transition process from Germany to Poland, building new Team dedicated to strategic customer
- Equipment support for Cisco (series 2960, 3560, 3750, 4500, 6500), Enterasys (series B, N) devices and Nexus family (7k, 5k and 2k)
- Preparing Low Level Design documentation, network diagrams, configuration and
implementing small projects of new offices.
- Replacement of Cisco switches after faults and restoring full configuration from the scratch