Alicja Liniak

• Responsible for the design, documentation and implementation of administrative processes.

• Ensure appropriate levels of performance and quality are attained. Minimizing administrative costs through identifying and implementation of improvements in efficiency.

• Gather information and analyze process information to identify areas of improvement.

• Identify and communicate training gaps to management.

• Provide Process insight/Business knowledge to the report owners.

• Run Monthly reports for analysis/purpose and creation of specific reports on demand for managers.

• Support delivery of F&A Services to customers.

• Provide expertise and gives consultancy to the management team.

• Focus on re-engineering the process and closely work with the supervisors.

• Maintain regular analysis of all kinds (System, defect, Accuracy, TAT).

• Update training materials and user guides.

Producing internal reports
Adapting existing reports to the changing requirements
Creating new reports according to requirements
Analyzing and reconciling data

Production of the internal compliance MI metrics reporting
Adapting and reporting with the latest changes on continuous basis
Analyzing and reconciling external versus internal metrics
Collaboration with various internal Stakeholders within the global compliance function

Responsible for:
managing people and tasks,
coordinating workload,
monitoring team performance,
reporting to management,
ensuring on time resolved cases,
contact with customer,
implementing new processes,
setting up systems for new fiscal year,
scheduling training programs,
data analysis
delivering presentation for customer during meetings

Responsible for:
data analysis,
reporting,
application maintenance,
key customer cases resolution,
responding for finance request,
setting up system for next fiscal year,
assuring on time data availability for compensation,
leading improvement project,
new process creation,
documentation and implementation

Responsible for:
customer application review,
data analysis,
reporting,
changing terms of loan agreement

Responsible for:
customer application review,
data analysis,
reporting