Alicja Goździcka

Senior Sales/Retail Manager
Nowe Miasto nad Wartą, wielkopolskie

Umiejętności

Obsługa klienta Merchandising Microsoft Office Zarządzanie zespołem Visual Merchandising Recruitment People Management Train the Trainers Team Leadership & Training

Języki

polski
ojczysty
angielski
biegły
niemiecki
podstawowy

Doświadczenie zawodowe

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HR Compliance Coordinator
Compass Fostering
Creating and implementing a new standardised recruitment process
Induction for new team members
Coaching the Compliance Team throughout the recruitment process
Liaising with candidates, hiring managers and recruitment agencies
Recruitment conference calls
Conducting pre-employment checks ( DBS, references)
Carrying out eligibility to work checks
Ensuring all HR processes in line with Company policy and procedure and Ofsted regulations
Liaising with the IT department creating new recruitment system
Auditing personal/ recruitment files
Reporting on recruitment KPIs to Head of HR
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House Mother
Maternity Leave
Primark
Senior Department Manager
Calculating and managing new staff requirements and developing new schedule for over 240 members across the store
360 Recruitment of a new team- from specifying requirements, advertising, shortlisting, to conducting interviews for all levels
Support to recruitment to new stores
Training and development for all staff ( from Initial Induction to Management Development Programme, also Train the Trainer Lead)
Liaising with Payroll department
Calculating Payroll and dealing with Payroll queries
Investigating breaches of company’s policies
Conducting disciplinary meetings
Maintenance of HR records and systems
Store management cover
Promote a learning culture across the store
Optimise staff morale and and promote a positive work environment whilst ensuring staff are fully aware of their obligations in relation to company policies
Communicate effectively with staff and management to ensure smooth operation of multiple departments
Primark
Department Manager
Optimising stock levels to achieve sales through effective use of company’s system
Analysing stock reports to take appropriate actions when required
Delivering excellent customer service and dealing with service issues
Managing staff training and development
Implementing effective merchandising to maximise sales
Local competitor comparisons

Szkolenia i kursy

Train the trainer- Customer Service Skills- internal for Primark Stores Ltd
Interviewing Skills- internal for Primark Stores Ltd
Employee engagement- internal for Primark Stores Ltd
Conducting Investigations and Disciplinaries- internal for Primark Stores Ltd
Management Skills- internal for Primark Stores Ltd
Motivation skills- internal for Primark Stores Ltd
Safeguarding- internal for Compass Fostering

Edukacja

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Management and marketing, magisterskie
Politechnika Poznańska

Specjalizacje

Human Resources/Zasoby ludzkie
Rekrutacja/Employer Branding
Human Resources/Zasoby ludzkie
Szkolenia/Rozwój
Sprzedaż - Sieci handlowe
Merchandising
Sprzedaż - Sieci handlowe
Praca stacjonarna
Sprzedaż - Sieci handlowe
Zarządzanie sprzedażą – sieci handlowe