Aleksandra Medon

Provide day-to-day administration of client employees’ requests including, but not limited to document verification, analysis and identification of the work type, work allocation to the relevant team;
Ensure the highest quality in terms of meeting SLAs, data protection and data accuracy;
Apply the processes and procedures in your daily work, ensure their regular reviews and updates;
Achieve the team’s and individual targets (KPIs, SLAs, legislative requirements, quality);
Identify and escalate issues, actively participate in problem solving;
Cooperate with other teams when solving problems/knowledge sharing/agreeing nonstandard procedures;