Aleksandra Kaczmarska

Order management through processing all company order data from receiving the order till on time accomplishment and shipment of order. Releasing orders to all company departmments to be produced (creating production orders). Monitoring status of orders. Monitoring accuracy/correctness of orders in cooperation with ERP Team. Informing customer (sofa.com) about accomplishment of orders. Replying to all email queries connected with production. Dealing with product customs clearance process. Cooperation with external supplier (providing all ineveitable data and tracking accoplishment of orders). Cooperation with buying department on the stock levels. Informing production about changes made to production plan. Preparing weekly/mothly KPI reports for Operations Manager. Working in Excell, ERP (Microsoft Dynamics) environment on a daily routine. Multi task ad hoc duties under the Head of Operations Department.

scope of duties:
- coordinating production process,
- first constant contact with sofa.com (buyer) UK also NL,
- dealing with all Complaint and Warranty issues,
- preparing invoices,
- preparing transport DOCUMENTATION,
- taking care of B2B condition,
- solving production queries,
- dealing with on-time accomplishment of orders
- monitoring site offers and production offer compatibility

scope of duties:
- coordinating production process,
- first constant contact with sofa.com (buyer) UK also NL,
- dealing with all Complaint and Warranty issues,
- preparing invoices,
- preparing transport DOCUMENTATION,
- taking care of B2B condition,
- solving production queries,
- dealing with on-time accomplishment of orders
- monitoring site offers and production offer compatibility

scope of duties:
- active sell of steel materials on East Poland regions as well as north Europe ones,
- preparing invoices,
- organizing transport,
- looking after client’s orders accomplishment ( according to dimensions, quantity and cutting needs),
- preparing best offers both for demanding clients (starting from heavy industries like freight companies, motor and military industries, ending on small business industries),
- mail and telephone service.

scope of duties:
- coordination of employees and vendors access to building site,
- flow of documentation inside and outside of the company;
- update of internal office webpage;
- taking care of newly hired employees needs; hotel, cars, airline ticket reservations,
- dealing with catering needs, organization of meetings;
- control over company’s data preservation,
- watching over Industrial Safety trainings to be done by employees,
- being a part of customer information source;
- cooperation with outside as well as internal vendors;
- providing employees with all inevitable stationery articles;
- dealing with current company issues.

scope of duties:
- communication (both email and telephone) with British airline customers who are in need of help when on the air-port (e.g. issues connected with medical equipment),
- forwarding information to airport staff concerning customers needs,
- processing flights reservation,
- amendments to reservations,
- giving out information about easyJet airline regulations.

scope of duties:
- company international trade development,
- defining market potential and strengthening company position within the market,
- achieving market share goals,
- participation in forming the company and its shares in the local market,
- preparing offers,
- making orders with foreign suppliers,
- taking care of international contracts accomplishment,
- preparing documents inevitable in export and import process (invoices, certificates of origin, trade documents),
- maintaining documents conformity (with Polish law regulations and international contracts regulations),
- arrangement of inland transport as well as international one,
- control over service and goods quality,
- co-operation with Customs