Aleksander Dobersztyn

Managing IT strategy all aspects of IT as well as IT architecture for ADB. Delivering the Service Management activities defined by IT Service Catalog
Training of LEAN tools to continuous improvement. Leadership of definition and deployment of IT and Security Policies for entire organization. Regular review of IT risks and IT Disaster recovery solutions. Management of IT suppliers with focus on Cloud based services - AWS Cloud, O365.
Responsible for CAPEX and OPEX IT cost for entire IT ADB organization.
ICT Management for https://www.adbglobal.com/ for sites around the Globe. Taipei, Milano, Geneva, Zielona Gora, Poznań, Katowice, USA ........
ADB is a global company - Connecting Lives and Connecting Worlds with innovative solutions for TV and IoT systems.

Advising for CIONET programs
http://blog.cionet.com/wp-content/uploads/2016/07/Amsterdam-720x405.jpg

- IT Application strategy, system architecture
- Service desk Management for 12 500 users spread in 17 countries of Central and Eastern Europe Region
- Management of the IT team of IT professionals in 14 different location
- SLA management
- Financial management
- Project Portfolio Management
- Change Management
- IT Business Partner for Lighting in Cluster CEE.
Responsible for:
- Responsible for user satisfaction ( NPS +32%)
- Delivery of regular 24/7 Service Desk Services for all sectors in Cluster CEE +Russia and Turkey -25 000 calls a year.
- Initiation of LEAN –SIX SIGMA improvements for Cluster IT and business processes - SLA preparation and execution
- Financial Management
- Partnering with other IT BP
- Partnering with the business.
- NPS in IT Application organization.
- Disentanglement of IT part
- Delivery of L4L required by business projects

Successful execution – CUT OVER of business demerger into two independent company
Restructurings of IT organization in Central and Easter Europe – Outsourced Office Infrastructure operation to suppliers.
Highest from other regions user’s satisfaction from IT services delivered to 12 500 users in Philips CEE

Philips Health Tech – IT Director for Philips Manufacturing sites in Europe (Electronics , Healthcare, Automotive and Lighting divisions) - SSC services for 14 locations in Europe, Nord America and APAC 2013 – Dec. 2015
Successfully built up from scratch the SSC for manufacturing sites to 21 locations in Europe
Managing own staff in Central and Easter Europe as well as multinational remote teams located in Poland, Czech Rep., Slovak, Romania, Hungary

Responsible for:
- Strategy development and implementation for IT Cluster Poland
- Setup of Shared Service IT organization for Philips Lighting Poland.
- E-Commerce projects development and maintenance for customers in Central &Eastern Europe,
- ERP system implementation and maintenance like MAX , BAAN and SAP R/3 ( for 1800 users)
- Member of the steering committee for Payment Factory Europe.
- Member of “People Development Center”
- IT organization management and support activities to other PHILIPS organization in C&EE,
- Quality systems implementation in IT (ISO 9001-2000, ISO 1400, KEMA-1800, PQA, ITIL, COBIT )
- Management of IT resources,
- Business Processes Reengineering in sales organization, F&A, Back Office for C&EE and six PHILIPS production factories.
- Management of Hardware maintenance infrastructure like servers, LAN (1600 PC’s) and WAN
- IT contracts maintenance and negotiations,
- Responsible for IT purchasing (contract negotiations)
- Responsible for IT people management ad development (35 employee)
- since 1/2000 have been responsible for telecommunication services.
- IT budget creation and execution
- Creation IT strategy for Philips Lighting Poland
- Knowledge and experience from BEST (Business Excellence by Speed and Teamwork)– (based on Motorola’s SIX SIGMA methodology) as well as TOYOTA production system based on KAIZENS.

-IT strategy
-Service Desk Management
-SLA management
-QUALITY Management (COBiT, ITIL, EFQM)

From 1995 to 1998,. Responsible for Personal & Payroll implementation and ERP-MAX implementation and system development in area of F&A.