Umiejętności
kontakt z klientem zagranicznym
Obsługa reklamacji
Języki
polski
biegły
niemiecki
biegły
angielski
dobry
Doświadczenie zawodowe
Assiosiate Contact Centre Consultant Sabre Holdings
handling all customer complaints and feedback and in turn, following up
and administering all compensation and loses attributed to suppliers and partners in order to maximize recovery of any/ all financial loss
completing resolution in resort and post departure issues for all customers
and administering all compensation and loses attributed to suppliers and partners in order to maximize recovery of any/ all financial loss
completing resolution in resort and post departure issues for all customers
translator
Working on a Polish version of the course of
mnemotechnics at a German company Accelerated
Teaching Solutions AG. I have also contributed to the
translation of the student course-book.
mnemotechnics at a German company Accelerated
Teaching Solutions AG. I have also contributed to the
translation of the student course-book.
Szkolenia i kursy
2006 ECDL (course): Level 1
2005
Methods of Teaching and Learning German Language,
Course taken in Germany
2000
Teacher Exchange: Workshops and Seminars on EU,
“European Fishbone”
Essen, Germany
Many other courses, seminars and didactical workshops attended
in Poland
2005
Methods of Teaching and Learning German Language,
Course taken in Germany
2000
Teacher Exchange: Workshops and Seminars on EU,
“European Fishbone”
Essen, Germany
Many other courses, seminars and didactical workshops attended
in Poland
Edukacja
Specjalizacje
Finanse/Ekonomia
Księgowość
Internet/e-Commerce/Nowe media
Sprzedaż/e-Commerce
Zainteresowania
languages, psychology
Grupy
Germaniści
Germanisten im Netzwerk, bitte keine Anfänger der deutschen Sprache. Professionelles Netzwerk-Forum;