Agnieszka Piątkowska

Key Responsibilities:
 Establishing a corporate identity and marketing campaign
 Defining the distribution and sales channels
 Create a pricing policy for MICE and Corporate segments
 Pre-opening sales activities
 Preparation and implementation of the opening ceremony - "Grand Opening"
 Preparation of the hotel for all types of inspections
 Preparation and positioning the future hotel in the market
 Developing and maintaining MICE & Corporate sales strategies
 Arranging and hosting site inspections and familiarization trips
 Attending trade shows and Industry events
 Being knowledgeable of market, channels and competitor activity in MICE & Corporate segment
 Compiling month end result reporting from the revenue plan
 Completing activity reports on a weekly basis
 Conducting and meeting required weekly quota of sales calls
 Generating revenue from new and emerging markets
 Growing revenue and managing existing accounts through contract validity
 Implementing account development process to penetrate volume accounts and grow fair share for the hotel
 Implementing rate strategy to MICE & Corporate segment
 Maintaining and developing business plan and segment activities
 Manage room allocation for clients
 New Business development
 Relationship management of key feeder market destination management company, MICE and Travel Agencies and corporate clients
INTERNATATIONAL EXPOSURE
WORLD OF ACCOR Sales Mission – AUSTRALIA & NEW ZEALAND, August 2014
AIME – Travel and Tourism Trade Show – AUSTRALIA, Melbourne, February 2015
IMEX - GERMANY, Frankfurt, May 2015

Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
 Prepare, implement and compile data for the strategic sales plan, monthly reporting,
 annual goals, sales and marketing budget, forecasts and other reports as directed/required
 Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
 Develops new plans and programs and determine the effectiveness of current plans and programs
 Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments
 Actively participates in sales presentations, property tours and customer meetings
 Ensures optimal compliance with corporate focus audit
 Ensures appropriate hiring, training, motivating, coaching, counseling and developing of department’s team members
 Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
 To ensure achieve Target set for the department
INTERNATATIONAL EXPOSURE
Sofitel Sales Mission Germany
Sofitel Sales Mission London
Sales Mission Russia, Kaliningrad
Sales Mission Scandinavia, Stockholm

Planning and running sales activities for Sofitel Grand Sopot Hotel, including management and active evolution client portfolio
Active winning of new client in MICE and Corporate sector, according to budget and in cooperation with regional sale department and directions of Accor and Orbis Company
Current analysis of client’s opinion and checking the service quality based on client’s feed back
Assistance in collecting overdue disbursement from clients
Participation in creation he price policy for hotel
Analysis of the hotel situation and position on market
Participation in marketing and promotional operations, initiation and participation in organization the events and marketing and promotional materials, monitoring the effect of their employment
Regular monitoring of operation of competition analysis of trade policy of competition
Composing MICE and Corporate agreements
Regular preparation of MICE sales repots
Managing the MICE Sales Team

Administration and personal issues, bookkeeping and marketing in co-operation with lawyers and bookkeepers Organizing and monitoring PR activities (events, incentives, business trips) Preparing the Division for registration in Poland Current co-operation with the Management in Germany and USA Representing and replacing the Manger of the Division during his absence Running and managing the office

Analytical and microbiological tests and researches, multiskilling training, supervisory cover, audits preparations and participation.

FO duties as well as F&B and HK experience.

Organizing and monitoring (seminars/conferences, fairs, trainings, marketing events, incentives and business trips) for customers, employees and visitors. PR budget preparation and marketing strategy planning Organizing and preparing Minutes of the Shareholders Assembly Meetings Internal audits - System of The Quality Management ISO 9002 Running and managing the office including HR