Agnieszka Ostachowicz

- 3 months on-site training in London office;
- Successful implementation of a process in Centre of Excellence in Wroclaw;
- Preparing documentation of process – manual and process map – according to CS standards. Constitution of training plan to provide support for the process (one person fully trained);
- Ensuring majority of trades are settled on value date
- Checking current status of trades via depository platforms: Euclid, HSBCnet, Brown Brothers Harriman. Cooperating with depositaries to identify and resolve problems with unmatched instructions;
- Liaising with counterparties to confirm and use of proper settlement instructions;
- Collaboration with trader’s desk on cases of unknown trades or mismatch of instructions;
- Preparing manual instructions (swift messages via platform Aqua/ AMH);
- Monitoring and follow up on failing trades;
- Maintaining very good knowledge of end-to-end process;
- Preparing and acting daily control report to management and Control Team (located in London). Additionally, preparing month-end report with current trade status for management;
- Provide support and analysis for Trade Support team on daily basis;
- Active participation in projects of improving day-to-day process.

- 1,5 month on-site training in London office;
- Process Reconciliation of Hedge Funds created in order to early indicate breaks in positions held by both fund administrators and Credit Suisse clients and act when necessary;
- Completing data in system Zenith using monthly statements provided by fund administrator’s;
- Perparing Delinquent List of funds for which statements were not received for proper period of time and report to management;
- Follow-up with fund administrators in order to receive statements and update them into system on more regular basis;
- Preparation of necessary documentation: manual and process maps according to Credit Suisse standards;
- 3 employees trained.

-2 months on-site training in London office;
- Preparing documentation of process;
- Collaboration with traders desk and Client Advisors to release various range of trades: ETD, external broker trades, currency options, bullions;
- Ensuring timely settlement of trades;
- Preparation of manual payment forms for required trades and breaking positions;
- Daily reports check in order to find, identify and resolve all outstanding breaks on each trade type separately;
- Liaising with counterparties to confirm and use of proper settlement instructions;
- Weekly reporting of outstanding breaks to Risk Team;
- Daily reporting to FCA via Unavista tool for particular clients;
- Alert appropriate management and related departments of all problems and discrepancies identified – day to day short reports, once a week full and detailed report of all discrepancies;
- Resolving ad-hoc request and deputy function.

- Supervising quality of data within the main system of Securities Master Data (VDPS);
- Solution-oriented dealing with customer’s requirements;
- Completing new product entry onto database based on outside data providers like: SIS SIX Telekurs and Bloomberg;
- Ensuring processes, procedures and SLA’s are met and adhered to;
- One person trained in daily business.

- Processing e-mail requests of security openings from internal Credit Suisse clients from South-East Asia and UK;
- Providing timely and qualitative instrument openings in T24 systems: Hong-Kong, Australia, Singapore, One Globus (for UK);
- Openings of new instruments based on outside date providers like SIS SIX Telekurs and Bloomberg;
- 2 employees trained.

- Gaining new partners on Belgian market;
- Contract negotiations;
- Recruitment of employees with proper qualifications;
- Organization of accommodation and travel for employees;
- Preparation of documents required for working in Belgium;
- Maintaining good relationships with present partners;
- Running the office together with all duties connected: supplies ordering, running personal files for employees and cooperating with accountant office.