Agnieszka Orzechowska

Event specialist
Kraków, małopolskie

Umiejętności

Android Apple GIMP Individual Work Microsoft Office Outlook System Windows praca w zespole Photoshop (podstawy) Fast Learning Well organized with good attention to details Elastyczność w działaniu time managemnet Analitical Skills wielozadaniowość Problem solving skills Comunication skills Google Analitics

Języki

polski
ojczysty
angielski
biegły
hiszpański
biegły
niemiecki
podstawowy

Doświadczenie zawodowe

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Conference Concierge
Fairmont Rey Juan Carlos I Barcelona
- control and monitoring of all services related to events
- being the person who has direct contact with the event organizer
- anticipate the needs of customers and ensure their complete satisfaction
- handle customer complaints efficiently, solving problems and funding solutions as soon as possible - always ensure excellence in service maintaining a proactive attitude and a professional appearance - event signage and event materials/boxes/shipment management
- assistance to the Pre-Conference Meeting
- coordinate conferences in Palau de Congressos de Catalunya
- report all changes and all the information to the other related departments
- daily control of assembly of the meeting rooms and various services (catering, AV, maintenance, ect)
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Conference Concierge
Ritz Carlton Hotel Arts Barcelona
-acting as liaison between the Catering/Conference Services Department and the meeting planner and conference guests to ensure that their needs have been met or exceeded at all times.
-represent The Ritz-Carlton "can do" attitude, represent the highest level of quality
-assisting the meeting planners on site
-accurately transmitting all communication given by the meeting planner to all departments
-playing an active role during events using own judgment with regard to guest requests and satisfaction
-attending pre-conference meetings from start to finish of all phases, organizing all internal information
-constantly checking the cleanliness and condition of all banquet rooms and public space
offering the extra attention to detail and assistance, “Special Touches”.
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Guest Relations and Reception Officer
La Gioia Apartments
- online accommodation booking websites management (booking.com/expediaa/hotelbeds)
- cooperation with partners (Laundry service, Travel Agency Support, Cleaning service)
- assist guests with check in and checkout, other cashiering duties
- be efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
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Business Development Manager (BDM)
CeleBreak
- cold calls to the potential clients and sponsors and partners
- do final checks at the day of the event to ensure everything meets standards
- coordinate services for events: accommodation and transportation for participants, facilities, catering
- oversee event happenings and act quickly to resolve problems
- social media marketing (Snapchat coordination)
- independent projects, promotional materials creation
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Retention Intern
Flora Queen
- design and build email campaigns that drive traffic and conversion
- good comments management
- creative concepts for A/B tests
- basic working with HTML templates
- launch emailing campaigns
- quality assurance
- segmentation & analysis
- reporting campaigns results (spam, churn rate, attribution, KPI )
- benchmarking of competitors
- SEO content writing
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Internship - CeleBreak with Barça
CeleBreak
- research and generating leads of amateur/ leisure football teams and sponsors
- cold calling potential customers (teams and sponsors)
- assist CEO in daily business
- independent projects
- participation and support CeleBreak event
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Internship
MKI.pl
-adding products to the online stores (www.dotsport.pl, www.geekee.pl)
-sale offer and database update
-product graphic design
-creation of product description (SEO keywords)
Krakowskie Biuro Festiwalowe
Marketing Assistant Internship
- general administration
-support teams on day to day tasks
-organizing and editing database
-preparing reports and offers
-editing materials
-making appointments and participate in meetings with clients
-participation and support in all office events (Sacrum Profanum Festival, Film Music Festival, opening ICE Congress Centre Cracow)
-single-handed service and promotion of the festival zone in the Main Square in Cracow
-assistance with Phone,Photocopier,Computer, Cash Register services
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Temporary Assistant
MARENGO
- completion of the database
- product leaflet design
-photographic works and assistance in the preparation of the reception for Digital Signage Trends Conference 2011
- interviewing members the Eurocinema Expo 2013 Conference
-assistance in the preparation of the NEC Competence Days Conference 2014
- customer visit frequency analysis
- collection of materials on the installation Digital Signage in stores located in shopping malls
- promotion of internet portal Digitalsignagenews.pl
- preparation of materials for the new sponsors

Projekty

ERAZMUS +
Pół roczne praktyki odbyte w firmie e-commerce Flora Queen w Barcelonie. Praca w międzynarodowym teamie.
ERAZMUS
Pół roku spędzone w EAE Business School w Barcelonie

Szkolenia i kursy

How Social Networks can work best for you! - IBM Polska Sp. z o.o
How Pivot Table help to organize the database - YPI Consulting
Negotiations Skills Workshop P&G

Edukacja

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Tourism and Leisure, magisterskie
Uniwersytet Ekonomiczny w Krakowie
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Marketing Communications, magisterskie
Uniwersytet Ekonomiczny w Krakowie
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Business Management, licencjackie
EAE Business School
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Management, licencjackie
Uniwersytet Ekonomiczny w Krakowie

Specjalizacje

Marketing
Kampanie marketingowe/Eventy
Marketing
Komunikacja marketingowa
Media/Sztuka/Rozrywka
Organizacja i obsługa imprez

Zainteresowania

Instrunktor tańca, Fan piłki nożnej, Pasjonatka sportu, Znawca muzyki (hip hop, r&b), Aktywny podróżnik, Amator w obróbce zdjęć i video.

Organizacje

KolMark - Koło Naukowe Marketingu, Koło Naukowe Przedsiębiorczości, AZS FUTSAL

Inne

Cambridge Certificate Council of Europe Level B2 in English Cambridge Certificate

Grupy

2 wszystkich wypowiedzi
0 plusów
UEK
UEK
Uniwersytet Ekonomiczny w Krakowie, założony w 1925 roku, to jedna z najlepszych państwowych uczelni ekonomicznych w Polsce, a jednocześnie największa uczelnia ekonomiczna w Europie Środkowej.
Futsal
Futsal
Grupa dla wszystkich czynnie i biernie :) uprawiających futsal - czyli halową odmianę piłki nożnej.
Marketing Sportowy
Marketing Sportowy
Forum wymiany: myśli, informacji, dokonań, wizji, ocen, doświadczeń tego wszystkiego co dotyczy świata sportu i świata marketingu; światów które łączą się w wielu miejscach, które są od sieb
Piłka nożna
Piłka nożna
Po prostu najlepszy sport świata!
TANIEC
TANIEC
Zapraszam wszystkich którzy nie mogą usiedzieć, jak gra muzyka: walc, salsa, cha-cha, jive, funky, taniec brzucha czy cokolwiek innego:-)