Umiejętności
Quality Management, Change Management, APQP, Zero Defects,
Coaching, Cross-functional team management, continuous improvements,
Języki
angielski
biegły
Doświadczenie zawodowe
Quality Director, Work Function Division
Danfoss Power Soultions Sp. z o.o.
- Leading and directing all aspects of quality
- Maintaining high level of customer satisfaction through execution of related KPIs, metrics & measures
- Ensuring business compliance to customer specific requirements and ISO/TS 16949
- Actively participating in Global Quality Deployment Team
- Maintaining high level of customer satisfaction through execution of related KPIs, metrics & measures
- Ensuring business compliance to customer specific requirements and ISO/TS 16949
- Actively participating in Global Quality Deployment Team
Quality Development Manager
Main activities and responsibilities:
- Eliminating control shipments for Japanese customers – project lead
- Ensuring cleanliness standard in hydraulic products fulfilment – project lead
- Deploying ZERO! D strategy in 5 plants
- Developing quality foundation tools through assessment matrix and improvement plans
- Focusing on warranty claim handling process improvements
- Cooperating with global functions to reduce ppm, warranty & retrofit
Main achievements:
- Successful cleanliness project execution on time, in budget - cleanliness targets reached
- Reduction of open Customer claims from 253 in 2011 to 100 in 2013
- Improved permanent corrective action effectiveness from 25% to 50%
- Eliminating control shipments for Japanese customers – project lead
- Ensuring cleanliness standard in hydraulic products fulfilment – project lead
- Deploying ZERO! D strategy in 5 plants
- Developing quality foundation tools through assessment matrix and improvement plans
- Focusing on warranty claim handling process improvements
- Cooperating with global functions to reduce ppm, warranty & retrofit
Main achievements:
- Successful cleanliness project execution on time, in budget - cleanliness targets reached
- Reduction of open Customer claims from 253 in 2011 to 100 in 2013
- Improved permanent corrective action effectiveness from 25% to 50%
Menadżer Jakosci
Main activities and responsibilities:
- Implementing business management system in accordance to ISO/TS 16949 – World Wide
- Defining quality plans and quality standards for products and processes
- Executing quality processes and tools in entire supply chain (APQP, Supplier Quality, Manufacturing Quality, After Sales Service)
- Qualifying suppliers in Europe, Asia
- Introducing and controlling of service warranty process
- Managing and developing quality team - 8 persons
Main achievements:
- Implementation of structured approach in Business Management System (ISO/TS 16949)
- Internal scrap rate reduction by 45%
- FPY index increase by 30%
- Successful 2 VCA audits (homologation)
- Implementing business management system in accordance to ISO/TS 16949 – World Wide
- Defining quality plans and quality standards for products and processes
- Executing quality processes and tools in entire supply chain (APQP, Supplier Quality, Manufacturing Quality, After Sales Service)
- Qualifying suppliers in Europe, Asia
- Introducing and controlling of service warranty process
- Managing and developing quality team - 8 persons
Main achievements:
- Implementation of structured approach in Business Management System (ISO/TS 16949)
- Internal scrap rate reduction by 45%
- FPY index increase by 30%
- Successful 2 VCA audits (homologation)
Szkolenia i kursy
Certified Project MAnager - IPMA D
Six Sigma Black Belt
Six Sigma Black Belt
Specjalizacje
Zarządzanie jakością
Zapewnienie jakości