Adam Krawczyk

Being main point of contact for incoming and existing enquiries (pre-qualify customers technical and commercial requirements,) I’m able to:
- work efficiently with both Internal and External sales to manage clients expectations
- fully understand the customer requirement including engineering drawings, client specifications and bills of materials
- possess extensive knowledge of the electrical and fibre optics interconnect solutions / processes for various PEI products portfolio
- pursue and lead technical and commercial proposal / design concept communications and meetings with the customer in order to steer preference and acceptance of PEI solutions
- evaluate the project costs involved by finding the most efficient and available product
- negotiating and managing the internal quotation process.
- provide post-sales technical support assistance, information, and guidance to customers and sales representatives to develop efficient relation with customers and generate repeat business opportunities

Effective promotion of Online Electronics product portfolio which includes topside and subsea pipeline pig monitoring equipment and pipeline data communications equipment.
Develop and manage relationships with new and existing clients and maintain the CRM database.
Key Account Management.
Preparation and submission of quotations and tenders.
Processing of client Purchase Orders.
Project Management of jobs from initial quotation to delivery of equipment.
Deliver Sales / Technical presentations to potential and existing clients.
Attend Client Meetings.
Provide first class customer service.
Preparation of invoices after delivery of equipment.
Training of clients personnel to ensure correct operation of equipment.
Attend client FAT tests and trials of equipment.
Effectively manage daily workload, working to strict schedules and deadlines.
Responding to clients requests via e-mail and telephone.
Liaising with internal departments to ensure on-time delivery of equipment ensuring all work is carried out in accordance with company procedures for quality and health and safety.
Following up the status of quotations with clients.
Preparation of method statements.
Responsible for meeting and exceeding team and individual sales targets and agreed KPI'S

04/2013 – present Technician, Online Electronics Ltd, Aberdeen

• manufacture of current product range
• conduct daily inspections and maintenance on all Online Electronics equipment
• assembly, maintenance and repair of circuit boards
• develop and document technical operation procedures
• assist the electrical department with resolving problems as required
• product testing in accordance with factory acceptance test guidelines
• working in conformity with the company’s Quality System

• provide technical leadership, standards and best practices to infrastructure teams
• train staff and customers in fibre optic solutions
• develop and document technical operation procedures
• diagnose technical problems and provide quality solutions
• take responsibility for performing fibre optics assembly operations
• travel overseas, to deal with installation, testing and monitoring of applications

• manufactured of fibre optic and hybrid optical, electrical and coaxial harsh environment engineered products
• interpreted technical engineering drawings to manufacture in line with process specifications
• tested products and submitted documentation with results
• delivered technical expertise to repair defective product

• delivered strategic planning according to the company’s vision and mission
• managed the client portfolio and led the business development
• audited company stocks ( hardware’s & software’s)

• charged of administrative and support services
• supervised data security and archiving
• upgraded existing software’s in order to improve their functionality, speed, quality and reliability in data processing
• monitored continuously anti-virus protection
• prepared reports and presentations in Power Point for clients

• assisted with stocktaking
• worked in maintenance, repairs and testing of hardware
• learned to install local area networks
• provided assistance with the administration of computer networks