пропозиції роботи
Adam Ciechański
Student, Uniwersytet Łódzki
Skierniewice,
łódzkie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
Continuous Improvement Culture
Genesys Framework
Microsoft Office
Project Management
Solution Focused
Six Sigma methodology
Team building and leadership skills
Języki
polski
ojczysty
angielski
biegły
Doświadczenie zawodowe
Credit and Risk, Collections Supervisor
Collections EU inventory management - Standard and Premier customers,
Specialist and SME team lead (European Markets)
Employee engagement and development,
Team and department financial result forecast,
Target fulfillment,
Continuous improvement initiatives,
Exposure and risk calculation,
Compliance and AML standards adherence,
Department project lead and implementation,
Specialist and SME team lead (European Markets)
Employee engagement and development,
Team and department financial result forecast,
Target fulfillment,
Continuous improvement initiatives,
Exposure and risk calculation,
Compliance and AML standards adherence,
Department project lead and implementation,
Service level agreement manager / Front Office, Operations
Management of call center traffic,
Front office service level agreement fulfillment,
Monthly schedule review and improvement changes to published schedules,
Front office outage management,
Work force coordination,
Cooperation with second line and back office departments,
Reporting, trend analytics and forecasts of Front office traffic,
Efficiency improvement projects,
Front office service level agreement fulfillment,
Monthly schedule review and improvement changes to published schedules,
Front office outage management,
Work force coordination,
Cooperation with second line and back office departments,
Reporting, trend analytics and forecasts of Front office traffic,
Efficiency improvement projects,
Customer Service
English and Polish portfolio management,
Maintaining high level of service on customer service calls,
Support for Elavon 2nd line,
Offline work on front office processes,
Supervisor callbacks on complicated cases,
New hire mentoring and training,
Maintaining high level of service on customer service calls,
Support for Elavon 2nd line,
Offline work on front office processes,
Supervisor callbacks on complicated cases,
New hire mentoring and training,
Business Account Manager
EdotCom IT
New business partner aquisiton
New customer portfolio creation
Sales of IT related products
Management of current customers
New customer portfolio creation
Sales of IT related products
Management of current customers
Telesales Specialist
Laser Contact Callcenter
Additional product sale to current customers of the partner
Sales Manager
Kirby
Product presentation, Portfolio aquisition, Product sale
Edukacja
Administracja, licencjackie
Uniwersytet Łódzki
Specjalizacje
Bankowość
Analiza/Ryzyko
Call Center
Zarządzanie Call Center
Obsługa klienta
Finanse/Bankowość/Ubezpieczenia
Grupy
Uniwersytet Łódzki
Uniwersytet Łódzki powstał 24 maja 1945 roku jako kontynuator dorobku wcześniejszych instytucji działających w okresie międzywojennym w Łodzi. Obecnie jest jedną z największych polskich uczelni.
